Analyst - Compliance: Training and Procedures

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU), within Global Financial Crimes Compliance (GFCC), in partnership provide end-to-end support and oversight of global financial crimes investigations. In conjunction with GFCC partners, the GFCSU and USIU develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The GFCSU and USIU also investigate potentially suspicious financial activity and, when appropriate, file suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), which is part of the U.S. Department of the Treasury, and/or refers matters to internal compliance partners for review and reporting globally. In addition, the GFCSU and USIU manage risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manage risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The GFCSU and USIU together perform a critical role in ensuring that American Express complies with all applicable laws and regulations, including the Bank Secrecy Act (BSA), the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity.

Team Introduction

Join the GFCSU/USIU Procedures and Training team as a Training & Procedures Analyst supporting global anti-financial crime initiatives. This role focuses on enhancing investigative procedures and delivering high impact training and procedural guidance aligned with the global standards set for AML, Screening, Enhanced Due Diligence, and Sanctions standards.

Job Responsibilities/Tasks

• Develop and maintain investigations-related procedures and training materials in alignment with internal and regulatory standards
• Support and deliver training initiatives across virtual and in-person formats for colleagues across all global markets.
• Collaborate with key stakeholders to identify and implement efficiencies in investigative workflows
• Serve as a liaison for the Procedures and Training team to maintain awareness of operational training and procedural needs.
• Partner with global and cross-functional teams to ensure consistent application of trained process and procedure.
• Contribute to ongoing process improvement efforts and support the design of new or updated procedural and training frameworks
• Maintain subject matter expertise of GFCSU/USIU Investigative process by periodically conducting end-to-end suspicious activity investigations and possible SAR filing.
• Demonstrate flexibility in work schedule to accommodate global training needs across multiple time zones, including early morning, evening, or occasional weekend sessions as required.

Minimum Qualifications

• 2+ years of work experience in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, enhanced due diligence, or law enforcement
• Experience with collaborating, creating and/or delivering effective trainings with demonstrable results.
• Willingness and ability to work a varying schedule to support training delivery in international markets.
• Knowledge of criminal typologies associated with financial products and services
• Ability to demonstrate strategic thinking, support innovation and change, introduce and champion new processes
• Ability to handle sensitive information in a confidential and professional manner
• Keen attention to detail, analytical and problem-solving skills, and effective communication skills
• Proficient with all Microsoft Office suite, including Word, Excel, and PowerPoint

Preferred Qualifications

• Understanding of current GFCSU/USIU Polices, Processes, and Procedures, as well as a fundamental understanding of AML-related laws and regulations
• Demonstrated ability to influence, gain support, and reconcile differences amongst GFCSU/USIU colleagues
• Keen attention to detail, analytical and problem-solving skills, and effective communication skills
• A strong candidate will also be able to manage multiple tasks simultaneously; support a risk-based culture; effectively manage change and be proactive; and be a deadline-driven team player
• CAMS certified or equivalent preferred

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.