Analyst - Experience and Culture

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Duties & Responsibilities

• Support execution of key experience moments and enterprise programs including TRGs, Heritage Months, and the Women’s Conference, coordinating logistics and partner communications.

• Serve as project manager and primary point of contact for enterprise-wide Courtside Captains program and associated activations.

• Support teammate experience and Human-Centered Design (HCD) consulting efforts (e.g., supporting HCD sessions, conducting teammate visits and focus groups across the business, etc.) by driving and/or coordinating HDC sessions, surfacing themes, and tracking outcomes.

• Serve as day-to-day point of contact for Teammate Resource Groups (TRGs), providing operational support, guiding leads on programming and engagement strategies, and ensuring consistency with enterprise expectations

• Develop and execute teammate-facing communications and internal marketing strategies that promote awareness, engagement, and clarity around experience programs.

• Build dashboards and reporting mechanisms that visualize teammate engagement trends, program reach, and business impact.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Communications, Business, or related field required

• 1 - 3 Years of experience including minimum 2 years of human resource, project management, human centered design, or a related discipline

• Microsoft Office Suite (especially Excel and PowerPoint)

• HRIS Platforms (e.g., Workday)

• Familiarity with project management tools (e.g., Monday.com, Asana, or similar)

• Familiarity with Human-Centered Design tools (e.g., Mural, Miro)

• Familiarity with communication or design platforms (e.g., Canva, Adobe Express, SharePoint)

• Strong project coordination and organizational skills, with the ability to manage multiple initiatives simultaneously

• Detail-oriented with an ability to translate insights into actionable deliverables (e.g., dashboards, summaries, etc.)

• Strong facilitation and listening skills; able to conduct HCD sessions, focus groups, and teammate visits that surface meaningful insights

• Comfort operating in a fast-paced, cross-functional environment

• Excellent communication skills, written, visual and verbal, with a track record of developing enterprise-level playbooks, decks, and toolkits

VIRTUAL REQUIREMENTS:

At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

• Cameras must be on during all virtual interviews.

• AI tools are not permitted to be used by the candidate during any part of the interview process.

• Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!