Analyst I

JOB_REQUIREMENTS

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Salary

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Who We Are:

AssuranceSD is a mission-driven organization that provides administrative services to enable individuals to take ownership of their personal care, ensuring they receive quality, comprehensive care with minimal disruption. Our mission is to help strengthen communities by enabling individuals to elect and manage their care programs, including who delivers these services, when, and where. Self-direction helps care recipients retain their dignity during often challenging times and ensures they receive the most appropriate services for their specific situation. Through facilitating self-directed home and community-based services, AssuranceSD improves the standard of home care available to aging seniors and individuals with special needs.

AssuranceSD Benefit Package Includes:

Health insurance with Company Contributions
HSA
Holiday Pay
Paid time off.
Dental insurance
Vision insurance
Critical Illness
Accident
Hospital Indemnity
401(k) with Company match
Life insurance
Long- and Short-Term Disability insurance
Parental leave
FMLA

General Responsibilities:

The Analyst I position performs a variety of duties, including assisting participants with completing enrollment paperwork for employees and vendors, answering questions about HR documents and Vendor applications via phone and/or email, processing payroll and payments for employees and vendors using time sheets and invoices, and collecting and updating participants’ budgets and spending plans. An Analyst position requires strong communication skills to interact eƯectively with customers and colleagues. It also demands independent judgment in preparing and processing fiscal activities and other transactions to ensure compliance with federal, state, and funding agency guidelines.

Essential Duties and Responsibilities:

Enter Human Resources and Vendor documents into the system eƯiciently and promptly.
Reviews all documents for completeness and accuracy and obtains missing information via phone or email, when applicable
Effectively and professionally communicate with all participants, family members, employees, Service Coordinators, Regional Centers, and other external customers.
Emails, mail, and phone calls – Read, prioritize, and summarize.
Collects, updates, and processes new participant budgets and spending plans into the FMS software
Helps resolve any questions or concerns with spending plans.
Collecting, verifying, validating, and processing payroll timesheets.
Resolution and documentation of timesheet discrepancies before generating a payroll transaction.
Provide quick follow-up and resolution to payroll questions and concerns.
Provide support to Employees on time sheet completion, understanding, and navigating the Electronic Visit Verification (EVV) system.
Ensures timesheet compliance with Electronic Visit Verification (EVV)
Processes Unemployment and Garnishments
Update of direct deposit and address information for Employees

Who You Are:

2 years of experience with enrollment, onboarding
2 years of experience with payroll and FMS software
1 year of FEA experience
Excellent communication skills via telephone, email, and in person.
Excellent interpersonal skills; self-driven, motivated, and results-oriented.
Ability to effectively communicate with all levels within the organization.
Strong analytical and judgment skills
Proficient in Microsoft Office programs, SharePoint, Excel, Etc.
High degree of professionalism and confidentiality regarding all aspects of the position and its responsibilities
Ability to juggle and prioritize multiple, often competing, priorities in a fast-paced environment.
Client-first mentality with the ability to interact with internal and external clients at all levels

Equal Employer Opportunity Statement:

We are an equal opportunity workplace, committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
Disclaimer:
This job description indicates the general work necessary to adequately execute core job responsibilities. It is not
designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to this job.

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