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Job Posting: Warehouse Operations Analyst
California Governor's Office of Emergency Services
JC-521965 - Warehouse Operations Analyst
ANALYST I
$3,861.00 - $6,276.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 6/29/2026
Job Description and Duties
Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.
The Governor’s Office of Emergency Services (Cal OES) is recruiting for a permanent, full-time Analyst I to provide analytical administrative support to the NorCal Warehouse Operations team located in Dixon, CA. Under the direction of the Program Manager I, the incumbent will analyze warehouse workflows, manage asset tracking software, conduct data validation, and research policy options to improve program efficiency. This position requires high confidentiality, strong written communication skills, and the agility to effectively balance everyday tasks with urgent, short-term assignments during emergency activations and day-to-day operations.
Working Conditions
This position is located in Dixon, Solano County.
Hybrid Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.
DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.
Position Details
Job Code #: JC-521965
Position #(s):
163-891-5157-001
Working Title: Warehouse Operations Analyst
Classification: ANALYST I
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Solano County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information
The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.
The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
The Finance & Logistics Administration Directorate oversees sections managing Cal OES operations including budgeting, fiscal analysis, accounting, grants management, human resources, labor relations, staff recruitment, examinations, organization and professional development, disaster and internal logistics support. The Directorate is comprised of four sections: Administrative Services, Human Resources, Grants Management and Logistics.
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
More information may be found here: Logistics Management | California Governor's Office of Emergency Services
Department Website: http://www.caloes.ca.gov
Special Requirements
Application Package Requirements
To have your application considered for this job opportunity:
List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
SROA and Surplus are encouraged to apply and must submit a copy of their letter.
Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.**
**We encourage applicants to apply electronically.**
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/29/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Governor's Office of Emergency Services
Recruitment
Attn: HR Unit - MG
3650 Schriever Ave
Mather, CA 95655
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Governor's Office of Emergency Services
Human Resources
HR Unit - MG
10370 Peter A McCuen Boulevard
Mather, CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Core Qualifications: Candidate must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and the ability to work cooperatively with others in a dynamic environment.
Independent Operations: Ability to work independently with limited supervision within a warehouse operations unit, follow oral and written directions, and exercise strong writing skills.
Analytical & Data Integrity: Ability to analyze data sets to ensure accuracy, identify warehouse operational trends, and perform regular reconciliation of records or inventories.
Systems Proficiency: Experience utilizing Smartsheet and the Microsoft Office Suite (Word, Excel, PowerPoint, Teams), as well as tracking databases, to manage, chart, and report on assets, workloads, or operational information.
Process Optimization: Ability to evaluate warehouse operating procedures or workflows, identify bottlenecks, and recommend process improvements to increase efficiency.
Reporting & Communication: Experience developing formal reports, policy memos, or correspondence to communicate operational metrics and administrative issues to management.
Operational Agility: Ability to manage workloads and shift priorities effectively to meet frequent short-term tasks, strict deadlines, or emergency response demands.
Compliance & Quality Control: Experience performing quality control checks or document reviews to ensure warehouse operations comply with strict state and federal policies, laws, and standards.
Collaborative Coordination: Strong interpersonal skills with the ability to maintain cooperative relations and coordinate effectively with diverse internal teams, consultants, and external agency partners.
Benefits
Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
Free Parking
Electric Carport
Excellent CalPERS state pension plan
401(k) and 457(b) Plans
Flexible Schedules
Generous paid time off
Health, dental & vision insurance for the employee or the employee's family
Investment in careers development
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
HR Unit - MG
(916) 845-8321
Recruitments@caloes.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 845-8600
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.
Please review the Duty Statement and the Desirable Qualifications.
The SOQ should specifically outline how you meet any or all of the desirable qualifications outlined in the Job Posting and Duty Statement.
SOQ FORMAT INSTRUCTIONS:
The SOQ should be no more than one page, single- sided, single-spaced in 11-point Arial font. Margins shall be set at 1” for all sides.
PLEASE ANSWER THE FOLLOWING:
Please describe your experience performing analytical administrative support pertaining to warehouse operations.
Please describe your skills, education, and experience that make you the ideal candidate for this position. Please provide an example(s).
For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package
Exam & Additional Information
Analyst I - Exam-4774
Analyst I - (LEAP) EXAM-4775
Personal Leave Program 2025 (PLP 2025): Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits. The reduction amount and leave credits vary by bargaining unit. Salary range(s) listed do not reflect this temporary reduction.
Training and Development (T&D): T&D assignments are temporary assignments to provide an employee training and experience to move to a different occupational field. A T&D assignment is a formal agreement between the employee, the current supervisor, and the new supervisor. The duration of agreements can vary in length but shall not exceed twenty-four (24) months.
The duration may also be the length of experience needed to meet the minimum qualifications. Please note they are only available to current California State employees who have permanent status.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
Job Posting: Warehouse Operations Analyst
California Governor's Office of Emergency Services
JC-521965 - Warehouse Operations Analyst
ANALYST I
$3,861.00 - $6,276.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date: 6/29/2026
Job Description and Duties
Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.
The Governor’s Office of Emergency Services (Cal OES) is recruiting for a permanent, full-time Analyst I to provide analytical administrative support to the NorCal Warehouse Operations team located in Dixon, CA. Under the direction of the Program Manager I, the incumbent will analyze warehouse workflows, manage asset tracking software, conduct data validation, and research policy options to improve program efficiency. This position requires high confidentiality, strong written communication skills, and the agility to effectively balance everyday tasks with urgent, short-term assignments during emergency activations and day-to-day operations.
Working Conditions
This position is located in Dixon, Solano County.
Hybrid Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.
DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.
Position Details
Job Code #: JC-521965
Position #(s):
163-891-5157-001
Working Title: Warehouse Operations Analyst
Classification: ANALYST I
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions: 1
Work Location: Solano County
Telework: Hybrid
Job Type: Permanent, Full Time
Department Information
The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.
The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.
The Finance & Logistics Administration Directorate oversees sections managing Cal OES operations including budgeting, fiscal analysis, accounting, grants management, human resources, labor relations, staff recruitment, examinations, organization and professional development, disaster and internal logistics support. The Directorate is comprised of four sections: Administrative Services, Human Resources, Grants Management and Logistics.
In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.
More information may be found here: Logistics Management | California Governor's Office of Emergency Services
Department Website: http://www.caloes.ca.gov
Special Requirements
Application Package Requirements
To have your application considered for this job opportunity:
List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
You must complete the “DUTIES PERFORMED” on the State Application (do not note “see attached resume” in this section). Failure to comply and your application is considered incomplete.
SROA and Surplus are encouraged to apply and must submit a copy of their letter.
Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.
If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.
NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.
**A candidate pool may be established for subsequent vacancies.**
**All hires may be subject to a criminal background check.**
**We encourage applicants to apply electronically.**
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 6/29/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
California Governor's Office of Emergency Services
Recruitment
Attn: HR Unit - MG
3650 Schriever Ave
Mather, CA 95655
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
California Governor's Office of Emergency Services
Human Resources
HR Unit - MG
10370 Peter A McCuen Boulevard
Mather, CA 95655
Please drop off at HR Window; Second Floor. This excludes holidays and weekends.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Core Qualifications: Candidate must possess essential personal qualifications including integrity, initiative, dependability, good judgment, and the ability to work cooperatively with others in a dynamic environment.
Independent Operations: Ability to work independently with limited supervision within a warehouse operations unit, follow oral and written directions, and exercise strong writing skills.
Analytical & Data Integrity: Ability to analyze data sets to ensure accuracy, identify warehouse operational trends, and perform regular reconciliation of records or inventories.
Systems Proficiency: Experience utilizing Smartsheet and the Microsoft Office Suite (Word, Excel, PowerPoint, Teams), as well as tracking databases, to manage, chart, and report on assets, workloads, or operational information.
Process Optimization: Ability to evaluate warehouse operating procedures or workflows, identify bottlenecks, and recommend process improvements to increase efficiency.
Reporting & Communication: Experience developing formal reports, policy memos, or correspondence to communicate operational metrics and administrative issues to management.
Operational Agility: Ability to manage workloads and shift priorities effectively to meet frequent short-term tasks, strict deadlines, or emergency response demands.
Compliance & Quality Control: Experience performing quality control checks or document reviews to ensure warehouse operations comply with strict state and federal policies, laws, and standards.
Collaborative Coordination: Strong interpersonal skills with the ability to maintain cooperative relations and coordinate effectively with diverse internal teams, consultants, and external agency partners.
Benefits
Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:
Free Parking
Electric Carport
Excellent CalPERS state pension plan
401(k) and 457(b) Plans
Flexible Schedules
Generous paid time off
Health, dental & vision insurance for the employee or the employee's family
Investment in careers development
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.caloes.ca.gov
Human Resources Contact:
HR Unit - MG
(916) 845-8321
Recruitments@caloes.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 845-8600
EEO@CalOES.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.
Please review the Duty Statement and the Desirable Qualifications.
The SOQ should specifically outline how you meet any or all of the desirable qualifications outlined in the Job Posting and Duty Statement.
SOQ FORMAT INSTRUCTIONS:
The SOQ should be no more than one page, single- sided, single-spaced in 11-point Arial font. Margins shall be set at 1” for all sides.
PLEASE ANSWER THE FOLLOWING:
Please describe your experience performing analytical administrative support pertaining to warehouse operations.
Please describe your skills, education, and experience that make you the ideal candidate for this position. Please provide an example(s).
For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog: Upload SOQ to your Application Package
Exam & Additional Information
Analyst I - Exam-4774
Analyst I - (LEAP) EXAM-4775
Personal Leave Program 2025 (PLP 2025): Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits. The reduction amount and leave credits vary by bargaining unit. Salary range(s) listed do not reflect this temporary reduction.
Training and Development (T&D): T&D assignments are temporary assignments to provide an employee training and experience to move to a different occupational field. A T&D assignment is a formal agreement between the employee, the current supervisor, and the new supervisor. The duration of agreements can vary in length but shall not exceed twenty-four (24) months.
The duration may also be the length of experience needed to meet the minimum qualifications. Please note they are only available to current California State employees who have permanent status.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
Application Methods:
Electronic (Using your CalCareer Account)
By Mail
Drop-off
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