Fanatics, Inc

<p></p><div><ul><li>Manage the tech production support tasks and activities as per laid down guidelines</li><li>
Proactively monitor alerts and system performance for issues.</li><li>
Run Incident Management processes and Incident Command functions on high severity issues.</li><li>
Create or maintain operational runbooks.</li><li>
Establish feedback loops for discovered production patterns to ensure constant stability and drive iterative improvements.</li><li>
Support the engagement 24*7. Implies, you will be required to work in either morning/afternoon/night shifts on rotation basis. You will also be required to work on weekends and holidays on rotation basis.</li><li>
Other duties as needed or required</li></ul><p></p><p><br>
Requirements</p><ul><li>
0 &ndash; 2 years of experience</li><li>
 MCA or B. Tech in Computer Science</li><li>
Excellent verbal, written and interpersonal skills</li><li>
Quick learner and a good team player with a positive attitude towards work</li><li>
Showcase flexibility at work</li><li>
Able to understand and follow verbal and written instructions with minimal supervision</li></ul></div>

Analyst I Product Support

Join Fanatics, Inc and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.