Analyst - Inland Logistics Operations

About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Work Schedule

• 2nd Shift : Monday to Friday ; 4:00pm - 1:00am

Summary
The Analyst - Inland Operations (Logistics Planning) role oversees the third-party logistics (3PL) operations for MOBIS North America (MNA). The primary responsibilities of this role include 3PL operations and customer relations.
Responsibilities

• Work directly with carriers to track and trace driver dispatch, in-time truck arrival at supplier location, and on-time truck departure from supplier location
• Monitor and follow up with dispatched trucks.
• Handle correspondence between MNA team for all transportation related issues
• Ensure all shipment data is updated in Glovis Transportation Management System (GTMS)
• Adhere to the Glovis emergency escalation protocol in the event of an emergency
• Manage all critical shipments through MNA group text & e-mail
• Appropriately escalate incident reports related to damage claims or delay issues
• Initiate claim process and follow through to resolution of the claim
• Support all MNA operation procedures for customer and carrier
• Follow up on pending issues
• During shipment running, verify all necessary charges in GTMS for AR & AP both
• For extra charges, collect necessary evidences and get MNA written approval or proper communication evidence
• Once completely finish each shipment activity, cross checking POD and process AR & AP verification process with GTMS in a timely matter
• Coordinate BID process for extra load and regular carrier drop orders
• Collect carrier offer and make sheet in a timely manner
• Finalize BID and dispatch truck according to protocol
• Other duties as assigned

Compensation
$45,000-$55,000 per year (Subject to Compensation Study Upon Candidate Selection)
Benefits of Working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*
• Benefits may vary by location. All benefits pursuant to Company policy

Skills & Qualifications

• Strong communication and interpersonal skills Required
• Advanced MS Word, Excel and Power Point ability Required
• Ability meet dead lines and assess priorities Required
• Ability to handle a high volume of e-mails and phone calls Required
• Professional e-mail composition skills Required

Education & Experience

• H.S Diploma/G.E.D Required
• 1 - 2 Years of work experience in Logistics or Transportation Required
• 2 - 5 Years of work experience in Logistics or Transportation Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Lift up to 25 lbs.
• Carry up to 25 lbs.
• Stand/walk
• Ability to work in all climates, with potential exposure to change in temperature

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• The position is based in the Belleville, MI office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.