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Analyst IV - Business Analyst Lead (Remote)

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video!

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Description of Job

The Colorado Department of Revenue (DOR) is looking for a seasoned Analyst IV to join the Innovation, Strategy, and Delivery (ISD) division. This position serves as a vital bridge between business units and development teams, ensuring that technology platforms and solutions effectively meet the needs of the Department and its stakeholders.

As a Work Leader within the TAM (TAX Application Management) team, you will not only perform high-level business analysis but also guide day-to-day operations, distribute workloads, and provide subject matter expertise to fellow team members.

What You’ll Do:

Lead Team Operations: Serve as a work leader by making assignments, distributing workloads, and leading the day-to-day operations of the application management team.
Bridge Business and Technology: Act as a critical interface between DOR business units and development teams to design and implement platform changes that meet stakeholder needs.
Gather Complex Requirements: Elicit and document detailed business requirements through open-ended discussions, brainstorming, and prototyping.
Manage Stakeholder Relationships: Develop meaningful, lasting relationships with partners across business units (e.g., business tax, gaming, compliance) to optimize system integration.
Translate Needs for Developers: Convert gathered business requirements into technical requirements for developers using Agile/Scrum Software Development processes.
Execute Quality Assurance: Design, validate, and execute detailed unit, user acceptance, and regression test plans to ensure solutions meet established acceptance criteria.
Provide Expert Consultation: Offer guidance on complex process improvements and technical solutions, applying broad subject matter expertise to resolve core problems.
Draft Strategic Communications: Produce regular status reports, timelines, and graphics to communicate project expectations, risks, and progress to executive leadership.
Monitor Project Deliverables: Create and implement management plans for assigned projects, ensuring timely completion and the management of competing resources.
Coach Team Members: Provide advice and assistance on work techniques and best practices to other Business Analysts while coaching on performance or training issues.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H1C4XX ANALYST IV

Minimum Qualifications:

Experience Only:

Seven (7) years of relevant experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems/software training, writing or mapping processes and/or user acceptance testing.

Education and Experience:

Bachelor's degree from an accredited institution in Business Analysis, Business Administration, Management InformationSystems, Computer Science,

Finance and/or Accounting or a related degree as determined by the Department.

AND

3 years of professional experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems/software training, writing or mapping processes and/or user acceptance testing.

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years.

Preferred Qualifications:

The ideal candidate will possess the following skills:

Experience in Accounting and Tax Accounting
State experience with GenTax
1 or more years of experience with Functional Testing and facilitating User Acceptance Testing (UAT)
Additional years of experience as a business analyst
Experience facilitating requirements gathering sessions
Experience documenting user stories/business requirements
Experience developing and managing test cases
Facilitating UAT Experience
Experience working in an Agile/ Scrum environment
Experience supporting an existing software solution, including completing version upgrades
Ability to work as a part of a team and accept supervision
Experience managing a team's workload as the lead
Ability to organize and track workload
International Institute of Business Analysis
Operational Work Leadership: Proven experience as a "pacesetter" in a technical environment, specifically in distributing workloads, monitoring team progress, and establishing work standards.
Agile Methodology Mastery: Advanced proficiency in using the Agile Software Development process for requirement gathering, application development, and iterative testing.
Expert-Level Business Analysis: Deep expertise in performing "To-Be" analysis, identifying process efficiencies, and converting complex business interviews into technical developer requirements.
End-to-End Quality Assurance: Demonstrated experience designing and executing comprehensive User Acceptance Testing (UAT) and regression test plans.
Platform Maintenance & Operations: Background in supporting high-level technology platforms and solutions, preferably within a tax or government revenue environment.
Complex Project Management: Skill in creating and implementing management plans for concurrent software design projects while managing competing resources and hard deadlines.
Strategic Liaison Skills: Ability to act as a primary point of contact between executive leadership, business users, and external vendors to resolve outstanding system concerns.
Consultative Problem Solving: Capacity to offer guidance on complex process improvements and apply broad knowledge to resolve core organizational problems.
Employee Development: Experience coaching team members on performance issues, training needs, and technical work techniques.

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy (Download PDF reader), any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

Have an assigned State fleet vehicle
Are required to operate a vehicle as part of the position
Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
Recommended attachments: Resume, Cover letter
List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.
Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us"; and "info@governmentjobs.com" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, dor_ohr@state.co.us.

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (Download PDF reader) (Download PDF reader). Paper applications must be received via email to dor_ohr@state.co.us by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

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