Analyst - Policy Management

Analyst, Policy Management

Bengalulru, Karnataka, India

AXA XL is seeking talented individuals to support our business across all product lines and geographies. This dynamic, global opportunity involves collaborating with Underwriting Assistants/Underwriters based in producing offices across multiple locations. As an analyst, the individual would be involved in processing policy bookings, Issuance of policy documents and endorsements.

What you’ll be DOING

What will your essential responsibilities include?

• Serve as the primary policy administrator to AXA XL underwriters and Middle Office, own the end-to-end policy lifecycle with precision and timeliness.
• Conduct name clearance and sanctions screening: screen insureds/counterparties, investigate matches, escalate to Compliance as needed, and document actions for audit readiness.
• Interpret instructions issued by producing office UAs, handle rejections and close relevant cases, communicating with UAs and MO to help resolve queries
• Manage bookings as per good local standard - process premium bookings basis instructions, update local deductions and taxes, validate update Reinsurance policies
• Prepare draft and issue policy documents (certificates, policies, schedules, endorsements, cover letters, invoices) with regulatory compliance and adherence to SLAs.
• Process mid-term endorsements: validate changes (coverage, limits, named insured, retroactivity), adjust premiums/terms, issue endorsements, and synchronize all systems.
• Drive renewals per underwriting guidance; prepare terms, decide renew/decline, and communicate outcomes to stakeholders.
• Ensure data integrity across policy administration systems through standardized data intake procedures, operational reconciliation workflows, and well-organized procedures for managing changes.
• Ensure privacy and internal control compliance; support audits and regulatory reporting.
• Collaborate cross-functionally (Underwriting, Claims, Middle Office, Credit Control, CAT Modelling, IT) to optimize processes; document SOPs and drive system enhancements.

You will report to Assistant Manager.

What you will BRING

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

Experience in insurance , P&C is preferred.

Ability to follow defined processes and procedures.

Organized, methodical, ability to perform multiple tasks.

• Compelling customer-service focus.

Desired Skills and Abilities:

• Ability to prioritize workload.
• Persuasive communication skills, both verbal and written; fluent in English.
Ability to communicate results and technical issues in a professional manner.

• Influential collaborative skills; ability to work effectively in a team environment.

Who WE are

What we OFFER

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.