Analyst (R-13788)

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

KEY RESPONSIBILITIES

I. Service Delivery:

1) Managing a tele-calling team of 10-12 resources and vendors

2) Driving audience acquisition for conferences, administering surveys, participants of training programmes, and generating nominations for corporate awards

3) Maintaining and owning the database of all registrations and attendees

4) Identifying new ways and sources of building data for subsequent calling II.

Operations/Co-ordination:

1) Working closely with Projects and Sales teams to conduct feasibility assessment of projects

2) Conducting training, Knowledge sharing sessions, etc.

3) Proactive participation in on-going process improvements, sharing of best practices, etc.

4) Ensuring adherence to processes and plans at all times and error-free timely delivery of projects.

5) Vendor Management (Process, Billing, Caller productivity and other marketing related activities)

III. People Management:

1) Leading a team of 10-12 resources and managing external vendors

2) Mentoring team members through regular counseling, coaching and appraising desired job results

3) Maintaining an atmosphere of trust and transparency within the team.

4) Listen to team members’ feedback and resolve any issues or conflict

5) Lead by example and lives by our core values of being inherently generous, relentlessly curious and Data inspired.

KEY REQUIREMENTS

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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