Analyst, Supply Chain

Supply Chain Analyst

The Supply Chain Analyst is responsible for developing a consensus material forecast through the analysis of trends, historical demand, and customer input. This role collaborates closely with Sales and Customers to create monthly demand plans that drive inventory acquisition and deliver optimal customer service levels. The ideal candidate is energetic, results-driven, analytical, and fosters strong relationships with stakeholders.

Primary Responsibilities

• Develop monthly item-level materials forecasts using historical data, customer input, statistical models, and market trends.
• Collaborate with internal and external partners to build monthly consensus forecasts.
• Maintain the integrity of the forecasting system database used to drive base forecasts.
• Prepare and report forecasting metrics such as forecast accuracy, customer attach rates, and root cause analysis of forecast errors.
• Coordinate forecasting and inventory planning activities for customer special projects and new business initiatives.
• Communicate trends and forecasts to stakeholders to support sales growth and identify risks.
• Work directly with Sales and Customers to identify sales opportunities through trend analysis.
• Partner with the materials team to ensure inventory levels support customer forecasts.
• Organize monthly forecast review meetings with internal and external partners.
• Review customer orders to ensure optimal service levels and improve forecast accuracy.
• Communicate potential service or inventory issues to management.
• Participate in Value Stream Mapping, Continuous Improvement, and Lean Management initiatives.
• Demonstrate knowledge of supply planning parameters, inputs, and outputs.
• Build strong cross-functional relationships to influence KPIs and business outcomes.
• Understand business plans and the contribution of the Global Supply Chain value stream.

Education and Experience

• Bachelor’s degree in Operations, Logistics, Finance, Marketing, Supply Chain, or related field preferred, with 2–4 years of relevant experience.
• In lieu of degree, high school diploma or GED with 8+ years of relevant experience.
• Experience in reverse logistics planning and familiarity with major forecasting systems/software preferred.

Skills and Qualifications

• Business certifications/training preferred (e.g., APICS, CSCP/CPIM, Six Sigma).
• Strong analytical and technical skills, including proficiency in Excel.
• Excellent organizational skills and ability to multitask effectively.
• Outstanding verbal and written communication skills.
• Customer service oriented and strong team player.

Requirements, Perks, and Benefits (US – Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate’s work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.