Analyst – US Separations
Are you confident in working with real and virtual teams? Do you have strong working knowledge in MS Office tools? At Deloitte, we provide an opportunity to learn, connect, and collaborate with the professionals around the world. As an ELE professional, you will get to partner with different clients and stakeholders to help professionals expected from Talent organization. At Deloitte, you’ll gain exposure to a variety of tools, effectively manage time, and partner with business leads that will help develop your skills, your career growth, and professional development.
Your responsibilities will include:
Ensuring a seamless exit experience to Deloitte professionals.- Partnering with various Talent Teams and leaders to ensure smooth processing of exits.
- Managing end-to-end exit related activities.
- Working on separation cases on ServiceNow (SNOW).
- Managing and resolving employee queries on SNOW.
- Coordinating with multiple internal stakeholders like ITS, Expense Policy & Compliance, Payroll etc., to procure exit clearance on a timely basis.
- Coordinate with Payroll Team for completion of final settlement.
- Work with the Office of Confidentially and Privacy to review and resolve data breach issues and concerns for separating professionals to mitigate risk to the firm.
- Performs other related job duties as assigned.
The team
The ELE team supports the US and USI professionals in a variety of core activities. Our ELE professionals manage end-to-end activities for a candidate from application management until the candidate’s onboarding and eventually separating from the firm. Our team adheres to established firm standards for quality, service, and delivery, i.e., delivering regular reports within time, checking workflow to ensure timely delivery, etc. The team provides a wide array of services to the US and India professionals and is continually evaluating and expanding its portfolio.
Qualifications Required
- Graduate 1 to 3 years of work experience in HR
- Strong communication and interpersonal skills
- Should be willing to work night shifts
- Should have exposure to interaction with International clients/stakeholders
- Proficient use of Microsoft Office
- Experience with ServiceNow (SNOW) and HRIS strongly preferred
- Ability to interface with all levels within the firm
- Ability to manage exit conversations in a professional manner
- Initiative and self-direction; works on assignments that are moderately difficult, requiring judgment in resolving issues
- Excellent client service skills
- Excellent organizational skills, prioritizing, and multi-tasking abilities
- Ability to adapt to a changing environment and to approach challenges with creativity and resourcefulness
- Prioritizes and independently executes responsibilities
- Ability to work with minimal instruction
- High degree of professionalism and integrity and ability to work in a highly confidential environment
- Experience in a large or matrix driven corporation with overseas or outsourced operations
- Ability to manage complex projects with virtual teams
- Creative problem solving skills
- Decision making required with sensitivity to involuntary separations
Preferred
- Postgraduation (MBA in HR, MA, and MCom)
- Exposure to interaction with US clients/stakeholders
- Experience in working on cloud-based applications like ServiceNow (SNOW), SAP HR, Taleo, SuccessFactors, or other applications in HR/Talent
- Experience working in HRSS department of a multinational company
- Relevant experience in business process reengineering, work body transitions, and quality controls
- Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook); macro knowledge is a plus
Skills
- Ability to work virtually and multitask
- Problem-solving and decision-making abilities
- Experience working in a fast-paced, team environment
- Experience working independently on multiple assignments or engagements