Analyst/Process Associate

Terrasparq focuses on strategy while utilizing their 18 years of industry experience and solid alliances with businesses like Apple, Samsung, and Verizon to offer cutting-edge solutions to numerous clients and sectors.

The Process Associate will support business operations by executing, monitoring, and improving day-to-day processes. This role ensures accuracy, compliance, and efficiency in workflows while collaborating with internal teams to deliver quality outcomes.

Key Responsibilities:

• Execute assigned business processes and tasks accurately and within timelines.
• Collect, validate, and process data in line with company standards.
• Prepare reports, dashboards, and documentation for stakeholders.
• Maintain compliance with company policies, regulations, and quality standards.
• Coordinate with cross-functional teams (Finance, Operations, IT, HR, etc.) to ensure smooth process execution.

Qualifications:

• Proficiency in MS Office (Excel, Word, PowerPoint); exposure to ERP/CRM tools is a plus.
• Good written and verbal communication skills.
• Detail-oriented with ability to manage multiple tasks.
• Bachelor’s degree in Business Administration, Commerce, or related field.
• 0–2 years of experience in process management, operations, or business support (freshers may apply if trained).
• Strong analytical and problem-solving skills.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer support: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)

Work Location: In person