Analytics & Insights Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank is currently seeking an Analytics & Insights Manager to join the Enterprise Analytics and Customer Experience (EACX) team within the bank. The Analytics & Insights Manager will lead a growing team of data analysts providing high-skill analytics support to several key initiatives within the Consumer and Business Banking (CBB) vertical. The individual should be confident in training and coaching analysts to query different databases, integrate data from multiple/disparate sources, answer challenging business questions, and build a varied set of analytical products (including self-serve reports, presentations, models, and intelligence) that will support the needs of the business.

The key success metric for this role would be the managers’ ability to transform data into insights with quantifiable business impacts. The ability to clearly understand and articulate the analytics needs of stakeholders and clients would be the critical first step towards success.

The ideal candidate will be motivated analytics professional with a proven track record of building and growing a strong analytics team with full stack data analytics capabilities and focused on insights delivery to senior management. The individual should possess a strong willingness to lead, learn, teach, and adapt to change.

Qualifications

Required Qualifications

• Master's degree in quantitative fields such as Statistics, Applied Mathematics, Econometrics, Computer Science, Engineering, or similar field
• Eight plus years of data analytics work experience in a bank or similar financial institutions
• 5+ years of analytics experience with large volume of customers data and relational databases
• 5+ years of experience in one or more programing languages: SQL/SAS/Python
• 5+ years of hands-on experience with at least one data visualization tool: Power BI/Tableau
• 5+ years of experience in direct client engagement and insights delivery to business
• At least 3 years of people management experience

Preferred Qualifications

• People leadership experience and passion for mentoring and coaching junior analysts in the team
• Willing and able to constructively challenge and support peer leaders and help analysts adapt to changing project needs, build strong relationships with analytics peers and client partners
• Coaching and supportive (vs command and control) leadership style
• Taking leadership role on varied large and fast-moving projects
• Proven success communicating actionable insights to senior management, partners and clients using PowerPoint or other appropriate tools
• Demonstrated project management skills and experience navigating the process and access systems of a large organization
• Previous Agile experience would be an added advantage

This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

This position is not eligible for visa sponsorship.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.