Analytics Ops Engineer – SAS Business Objects

Lilly’s Purpose

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Come bring to life technologies to lead in Pharma-tech!

The Enterprise Data platforms enable the platform has developed an integrated and intuitive databases, integration and analytics platform. This platform enables Lilly business functions enables quickly utilize the database services, integration services and analytics platform.

SAP BOBJ System Administrator

Roles & Responsibilities

• Hands on experience in installation, configuration, and upgrades of SAP BusinessObjects BI 4.x environments.

• Administer and support WEBI, Universe Design/IDT, CMC, CMS, CCM, and LCM tools.

• Monitor server health, availability, and performance; perform basic performance tuning when required.

• Troubleshoot issues related to server connectivity, data access, and application stability.

• Coordinate with senior administrators to apply patches, service packs, and version upgrades.

• Manage user accounts, access rights, and security settings through the Central Management Console (CMC).

• Document configuration changes, troubleshooting procedures, and system workflows for future reference.

• Provide end-user support for SAP BO tools, assist in resolving report execution and scheduling issues.

• Collaborate with database and infrastructure teams to resolve performance, connectivity, and resource issues.

• Follow best practices and security guidelines during all configuration, upgrade, and maintenance activities.

Primary Skills

• Strong hands-on experience with SAP BusinessObjects BI 4.x (Installation, Configuration, Administration).

• Proficiency in using CMC, CCM, CMS, LCM, Universe Design/IDT, and Web Intelligence (WEBI).

• Good understanding of server architecture (Tomcat, SIA, Adaptive Processing Server, Job Server).

• Knowledge of user and security management within BO environment.

• Experience with performance monitoring and troubleshooting BO server components.

• CLoud exposure ( AWS/Azure)

Secondary Skills

• Database Knowledge: Basic SQL skills to validate data sources and troubleshoot connectivity issues.

• OS & Networking Fundamentals: Experience with Windows/Linux server environments, basic network troubleshooting (ports, DNS, connectivity).

• Scripting: Ability to write basic shell or batch scripts for automation (service restarts, monitoring).

• Strong analytical and troubleshooting skills, with the ability to handle complex technical challenges.

• Proven leadership and team management experience, with excellent interpersonal and communication skills.

• Ability to prioritize, multitask, Interest in upskilling and work effectively under pressure in a fast-paced environment.

Your Qualification:

• Bachelor’s degree in information technology or equivalent experience.

• 3 - 12 years of experience in environments with relevant exposure to Analytics & visualization tools and automation.

Additional Skills/requirements:

• Familiarity with certificate management and renewal workflows

• Hands-on experience with CMDB systems and configuration tracking

• Basic understanding of vulnerability management and security compliance

• Practical exposure to ITIL-based incident, change, and SR handling

• Experience supporting enterprise architecture and license governance

• Ability to write automation scripts and use system monitoring tools

• Proficient in using ServiceNow or similar ticketing platforms

• Capable of maintaining documentation aligned with CSQA/security standards

Additional Details:

• Availability to work flexible work hours is/may be required. This team will support continuous operations across two shifts and therefore, this role will require non-standard work hours, and some work on weekends and holidays. Appropriate adjustments in benefits will be provided for employees working non-standard hours where applicable.
• This role is open across experience levels, and the final designation will be determined based on the interview and assessment outcomes.