AOC Statewide Program Manager

Opening Date: 12-03-2025 - Close Date: 12-17-2025

Target Pay Range/Rate: $40.00-$42.00 per hour

The Administrative Office of the Courts is recruiting for a full-time, classified, AOC Statewide Program Manager #0000000-21800 in Albuquerque, Santa Fe or Las Cruces. The position will work within the AOC Behavioral Health Program. The ideal candidate has experience and understanding of the criminal justice system, diversion, competency, civil commitment as well as knowledge of developing programming centered on individuals involved in the judicial system. The ideal candidate should have understanding of the various legal frameworks within different points of the system and legal statuses. In addition, the candidate should possess experience and know how to develop policies, processes, improve and enhance programs, strong technical writing skills, research skills, understanding of data collection and performance outcomes as well as high level communication and interpersonal skills.

GENERAL STATEMENT OF DUTIES
Acting under general direction plan, organize, direct, and manage statewide program(s) and services.

EXAMPLES OF JOB DUTIES

The AOC Statewide Program Manager is responsible for developing, proposing, or approving statewide program initiatives, projects, and strategic plans for long-term planning of programs.

Coordinates the work of volunteers, contract personnel, and outside entities.

Acts as a statewide project leader in developing and implementing new court programs and providing technical assistance, training, and assistance to the, metropolitan, district and appellate courts.

Develops and oversees adherence to court program policies and procedures such as jury management, case management, drug courts, problem-solving courts, alternative dispute resolution, judicial tribal/state relationships, court improvement of children’s cases, safe exchanges/supervised visitation, interpreter certification, language access, etc.

Plans, organizes, and manages conferences and associated fees.

Designs, develops, and implements new information systems (software & hardware).

Implements and coordinates educational programs and training, including preparing curriculum and materials.

Develops, revises, and implements policies and procedures, manuals, and handbooks.

Researches and writes grant applications and secures or oversees grant-funded statewide projects.

Participates in the unified budget process, prepares budget requests by projecting statewide needs and costs for programs and conferences, and evaluates the effectiveness of conferences.

Oversees compliance with program standards to ensure consistency and quality of reported performance measures statewide.

Identifies and acquires additional funding sources to maintain adequate resources for program operations.

Prepares specifications, drafts Requests for Proposals, Invitations to Bid, contracts and conducts bid conferences in compliance with state procurement code.

Completes all status and fiscal grant reporting requirements and requests from governmental agencies, non-profits, and private businesses.

Works with judges, court staff, and coordinators in developing and implementing ADR programs and assists court personnel with recruiting mediators.

Oversees, conducts, and assesses the appropriateness of a mediation or alternative dispute resolution (ADR) program and encourages negotiations extending beyond the initial conference through subsequent conversations or additional conferences.

Addresses contractor adherence to program, policies, procedures, and initiatives and evaluates program operations and performance measures.

Prepares complex detailed reports based upon overall data to make formal presentations with recommendations on a variety of court management studies and programs/projects.

Identifies and analyzes statewide program needs and provides information to the legislature and other interested parties.

Oversees and conducts research, development, coordination, and tracking of legislative initiatives and bills

Researches and performs bill analysis for effect and impact on the courts, makes recommendations and advocates for bills, and leads the legislative process.

May supervise judicial branch program staff and provide professional support to judicial commission(s).

May assist the ADR statewide program manager in managing a statewide network of court-connected ADR programs and suggests changes in legislation and Supreme Court rules related to ADR.

Other duties as assigned.

COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of New Mexico state courts, including court procedures and rules, court organization and administration, services, functions and jurisdictions; public policy analysis and evaluation; techniques in managing multiple and diverse statewide program(s); conference and program planning; budget management including: performance based budgeting, project/program budget preparation, tracking projected and expended project/program funds; grant procedures and grant writing; state and federal grant compliance rules and regulations; state procurement rules; legislative processes; New Mexico Criminal Justice Information System; basic contract law; community resources; media relations; research and evaluation techniques; methods of data collection; and supervisory techniques.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

BENEFITS

Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]

State paid life insurance, supplemental and dependent life insurance

Optional flexible spending accounts for medical, day-care, and travel expenses

Paid vacation and sick leave up to (8) weeks

Eleven (11) paid holidays

Up to 12 weeks of paid parental leave

Deferred Compensation 457(b) plan

Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]

Flexible work schedules and alternative work locations*

Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM

Bilingual compensation*

Training and career development opportunities

Higher education opportunities, educational leave, and tuition reimbursement

May qualify for the Public Service Loan Forgiveness Program (PSLF)

May receive overtime holiday or shift differential pay*

May receive physical fitness leave*

What are your benefits worth?

*These benefits vary by job classification or need*

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Sciences or a related field.

Experience: Six (6) years of program management experience. Relevant experience may include: public or business administration, budget, finance, social services, social work, social sciences, mediation, grant writing, guidance and counseling, law/probation, program/project management, adult education, training, volunteer programs, or closely related field.

TO APPLY: Submit a New Mexico Judicial Branch Application for Employment, or a Resume and a Resume Supplemental form, and proof of education to:

Administrative Office of the Courts

Attn: AOC Human Resources Division

202 E. Marcy Street

Santa Fe, New Mexico 87501

Fax: (505) 479-2641

Email: jobs@nmcourts.gov