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About the Company:
Panshul Technologies LLP is an Authorized SOLIDWORKS Reseller for the Mumbai, Thane, and Navi Mumbai regions. Established in 2016, we are a leading provider of engineering IT solutions, specializing in 3D CAD design, simulation and analysis, product data management, and technical documentation. As a Value-Added Reseller (VAR) for SOLIDWORKS, we are committed to delivering value-driven, high-quality engineering solutions to our clients, backed by expert technical support.
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Job Overview
We are looking for a technically skilled and customer-oriented Application Engineer – Simulation to join our team. The ideal candidate will be responsible for providing comprehensive support for SOLIDWORKS Simulation and related tools, conducting client trainings and technical demonstrations, troubleshooting software issues, and supporting pre- and post-sales activities. This is a hybrid role combining technical consulting, field service, and training responsibilities, aimed at ensuring customer satisfaction and optimal usage of simulation tools.
The role requires travel whenever needed.
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Key Responsibilities
1. Customer Support & Troubleshooting
·Respond to technical queries related to SOLIDWORKS Simulation via phone, email, and remote sessions.
·Diagnose and resolve issues related to FEA modeling, simulation workflows, and software usability.
·Document support cases, resolutions, and client feedback for continuous improvement.
2. On-site Installation & Configuration
·Install and configure SOLIDWORKS Simulation and related tools at client locations.
·Assist with software activation, licensing, and hardware compatibility checks.
·Conduct post-installation verifications to ensure optimal software performance.
3. Training & Enablement
·Conduct structured training (individual/group, remote/on-site) on SOLIDWORKS Simulation and related workflows.
·Educate users on best practices, optimization techniques, and feature utilization.
·Promote adoption of latest versions and enhancements through knowledge sharing.
4. Pre-sales & Technical Consultation
·Partner with sales team during the pre-sales cycle to understand client requirements and provide live product demonstrations.
·Develop and deliver customized proof-of-concepts based on specific industry applications.
·Act as a technical consultant during client meetings, workshops, and evaluations.
5. Product Knowledge & Continuous Learning
·Stay up-to-date with SOLIDWORKS and Dassault Systèmes offerings, tools, and updates.
·Contribute to internal knowledge repositories, including user guides, technical blogs, and training content.
·Evaluate and share insights on tools such as Ansys, Siemens NX, MATLAB, Simulink, etc. where applicable.
Key Skills & Competencies
Preferred Qualifications
Interested candidates can email CV to hr@panshul.co.in
Job Types: Full-time, Permanent
Pay: ₹37,500.00 - ₹66,666.00 per month
Work Location: In person
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