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Application Support
JOB_REQUIREMENTS
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Employment Type
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Salary
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Roles & Responsibilities:
- Configure and install operating systems in response to the demands of a complex network design.
- Work with faculty, staff and students on an individual basis regarding the use of specific software and resources.
- Promote supporting action.
- Participate in the development, implementation, installation, and testing of applications software.
- Support and maintain computer hardware and software.
- Resolve first level technical problems with the Local Area Network (LAN).
- Handle Help Desk requests. Identify patterns of failure, research bug fixes, implement solutions and document resolutions.
- Respond to callouts within an agreed timeline.
- Troubleshoot software and hardware problems in computer equipment and solve them.
- Assist in monitoring the performance of the university's hardware and recommend solutions for improving efficiency.
- Install, repair, and perform preventive maintenance of PCs and peripherals.
- Install, and support all the computer equipment in the computer labs.
- Organize and conduct training for faculty and staff on specific software, instructional software, office systems, analytical packages and MIS.
- Keep track of all IT assets such as Hardware & Software and License compliance through the system and regularly update, with regards to consumer policies; as well as regulate claim handling.
- Manage stock of equipment, consumables and other supplies.
- Support the IT requirements for all DAH events.
- Effectively cooperate in applying change related to future trends. Perform duties as assigned.
Department:
Information Technology
Relevant Experience:
Minimum of 2 years experience in the filed
Employment Status:
Full Time
Gender:
Female/Male
Residency Location:
Jeddah
Contact Us
Email Address
jobs@dah.edu.saTelephone
+ 966-12-6303333
Ext
124 / 385/ 806Similar jobs
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