Application Support Analyst (Fircosoft)

Must Have:

-Prior Banking Experience in a Product Support Role

-Good Knowledge of PL/SQL Queries

-Good Knowledge on Unix/Linux Commands

-Shell Scripting Experience

-Required Experience is 6-10 Years

Responsible to deliver proposed architectural solutions, change initiatives, manage BAU activities that span across one or more business units.

Day-to-day management and ownership of screening systems/initiatives – Fircosoft for customer screening and payment screening spanning across 8 countries, EFM and in-house investigation platforms.

Manage the resources efficiently/prioritize system enhancement/up-grades.

Ensure production system stability by supporting App in different time zones.

Ability to prioritize the defects and issues and address it on time.

Understand links between technology, operations and business needs.

Act as an internal quality control check for the platform owner and manage ongoing quality control and participate in quality issue resolution.

Identification and escalation of system control and compliance issues, assess and document the related risk, and make recommendations for resolution.

Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

Adept at conducting research into project-related issues and products
Perform proactive data analytics work and manage the data quality and integrity in the systems.

Ensure our systems are compliant with banks governance policy.

Required Skills and Experience:

Proven knowledge in Fircosoft screening solutions or similar

Good knowledge on Continuity, Trust and FSK – Screen & Keep or similar

Strong technical knowledge in BPM tools like IBM BPM, Camunda, Omniflow , Omniscan , OmniDocs , Oracle DB 11g ,WebLogic 11g , Java, JSF, Ajax, J2EE, SOA, ESB , JMS, Web Services, EJB, JAAS, JAXP, jQuery, Struts.

Experience on De-rap, ERF, Pairing, Stripping detector an added advantage

Exposure to EFM applications will be an added advantage

Strong Oracle & MS SQL knowledge with (SQL, PLSQL)

Has implementation exposure on microservices architecture using springboot and frameworks like, Spring MVC, Spring JDBC, JSPs, JPA, Hibernate, threading concepts, memory management, front end technologies like React JS, bootstrap, BPM technologies like BAW/BPM, Camunda.

Should have the knowledge on BAU handling across the BPM and Microservices platforms, good analytical thinking to debug the production issue and fix the same avoiding any business impact.

Good at customizing reports based on compliance/ business requirement.

Skills in Hadoop, Dot Net, Sharepoint, Power BI, MS Visio will be a plus

Job Type: Full-time

Education:

• Bachelor's (Required)

Work Location: In person