Application Support Engineer 1-3 Yrs (Male)

Application Support Engineer Microsoft 1-3 years experience - .NET & SQL SERVER = L2 with 1-3 Years (Male)

A role as a .NET SQL Server Support Engineer L2 typically involves providing technical support and troubleshooting for applications built using .NET technologies and SQL Server databases.

Key Responsibilities:

• Technical Support:
• Troubleshoot and resolve issues related to .NET applications and SQL Server databases.
• Respond to and manage support tickets, ensuring timely resolution.
• Provide guidance and support to Level 1 support engineers.
• Application and Database Management:
• Monitor and maintain the performance and health of .NET applications and SQL Server databases.
• Assist in database backups, restorations, and disaster recovery planning.
• Optimize SQL queries and perform database tuning to improve performance.
• Problem Analysis:
• Analyze logs, identify root causes of issues, and implement solutions.
• Collaborate with development teams to address bugs and improve application functionality.
• Use diagnostic tools and techniques to troubleshoot and resolve application and database problems.
• Documentation and Reporting:
• Maintain accurate documentation of issues, resolutions, and system changes.
• Generate reports on application performance, issues, and resolutions for stakeholders.
• Document standard operating procedures and knowledge base articles.
• Continuous Improvement:
• Identify and suggest improvements to processes, tools, and technologies.
• Stay up-to-date with the latest developments in .NET and SQL Server technologies.
• Participate in ongoing training and professional development.

Required Skills and Qualifications:

• Technical Skills:
• Proficiency in .NET framework (ASP.NET, C#, VB.NET).
• Strong experience with SQL Server, including T-SQL, SSMS, and database design.
• Understanding of application performance tuning and database optimization techniques.
• Experience with debugging and performance profiling tools.
• Soft Skills:
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Customer-oriented approach with strong attention to detail.
• Experience:
• 1-3 years of experience in supporting .NET applications and SQL Server environments.
• Experience with support ticketing systems and ITSM tools
• Experience with Dev-Ops Process for release and patch management will be added advantages .

Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Provident Fund

Experience:

• Software support: 1 year (Preferred)

Work Location: In person