Applications Analyst

Applications Analyst

About Us

Members Mortgage Services connects Credit Unions and their members with competitive mortgage loan products. MMS is owned by a cooperative group of Credit Unions. Together, we are committed to helping our partners and their members with all their home lending needs.

At MMS, we look for candidates with the right job skills and the right level of interest in what we do. Our hiring process is designed to find out whether you are the right fit to come grow with us. At MMS, we offer a friendly environment where every employee brings a positive attitude to serve, learn and develop others. Employees serve each other and the company serves its employees. Together, we help Credit Unions make home ownership a reality for their members.

What You'll Do
As an Applications Analyst, you'll be responsible for the support, maintenance, documentation, and configuration executions of the business applications for the origination and servicing processes. You'll focus on system performance, meeting quality standards, and ensuring user access management follows established policies and procedures. You'll work with project teams to maximize productivity with the goal of making MMS a more efficient organization.

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Design and maintenance of business applications while collaborating within the team on problem solving efforts, analysis, network connectivity and integrations.
• Business applications setup for partner onboarding and acquisitions.
• May provide business applications training to partners and staff.
• Collaborates on technical issues with partners using MMS applications.
• Responsible for the design and maintenance of business applications while collaborating within the team on problem solving efforts, analysis, network connectivity and integrations.
• Handles business applications setup for partner onboarding and acquisitions.
• At times, may provide business applications training to partners and staff.
• Collaborates on technical issues with partners using MMS applications.

What You'll Bring

• Associate degree required. Bachelor’s degree is preferred or industry experience equivalent.
• 2-3 years of related experience is required.
• Prior mortgage industry technical experience preferred.
• Experience working with ICE Mortgage Technologies Encompass platform required.
• Must successfully demonstrate a high attention to detail and excellent analytical skills.
• Working knowledge of web-based programming preferred.
• Requires excellent verbal and written communication skills with a demonstrated ability to successfully maintain confidentiality.
• Persuasive and professional oral and written communication skills.
• Ability to work in stressful, high-pressure situations.
• Must be a self-starter and able to work independently or in a team environment.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. May need to complete work after hours or on weekends as needed.

Physical Demands
While performing the duties of this job, the employee is regularly required to, stand or sit, talk, hear, and operate a computer and telephone. Light to moderate lifting is occasionally required.

DisclaimerThis job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position.

Why Join MMS?

• Supportive, collaborative teams
• Professional development programs and tuition reimbursement
• Comprehensive benefits
• 401(k) matching once you've been with the organization for a year.
• Meaningful work that impacts dreams of homeownership
• Generous paid time off

Apply today and help us transform mortgage technology!