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Applications Specialist III

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Company: JCI
Position: Applications Specialist- Level 3

Must have's:
  • 10+ years of experience in a domain expertise leader
  • Strong knowledge of Project Management & Team Leadership skill sets
  • Has obtained extensive Technical Training and/or equivalent experience on Physical Security Systems which could include but not be limited to:
  • Access Control Systems
  • Video Management
  • Video Intercom Systems
  • Network/IP Technologies
  • Physical Security Information Management (PSIM)
  • Has a strong passion to learn and curiosity for how things function
  • Previous placement with Enterprise level/global account

Plusses:
  • SME on Access Control Systems: Enterprise Software House CCure 9000 (must have or received Certification within 90 days of hire); Brivo; Biometrics, Key/Locker management,
  • SME on Video Management Systems: Advanced Genetec (must have or received Certification within 90 days of hire); Exact Vision; Brivo
  • SME on Physical Security Hardware: Access Control Panels; IP Cameras; Sensors; Locks; IP Bio Readers; IP Intercoms; IP Key management
  • Familiarity of Life Safety, Fire Detection & Suppression Systems
  • Familiarity of General Low-Voltage (sound and data)

Day to day:
Applications Specialist – Level 3 providing Subject Matter Expertise (SME) support for Technical Solutions team, and integrator field teams working on Access Control and CCTV Systems Service to include the following but not limited to:
  • The ability to learn & provide subject matter expertise quickly and immediately apply knowledge to implement a responsible plan or decision.
  • The ability to prioritize tasks and projects.
  • The ability to work outside of regular business hours / times to support business needs
  • Consistently high level of customer service and professional demeanor.
  • Familiar with perimeter and physical security concepts, access control and video management systems.
  • Hands-on troubleshooting physical security hardware, network cabling, etc.
  • Understands the standards and practices that go into an Intermediate Distribution Frame or Equipment room.
  • Highly detail oriented when documenting and executing system changes.
  • Application Specialist must be proficient with the following systems.
  • Access Control: Software House CCure 9000
  • Video Management Systems: Genetec
  • Physical Security Hardware: Access Control Panels; IP Cameras; Sensors; Electric Locks

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