Applications Systems Manager II

Agency

Department of Information Technology

Division

DIT Transportation

Job Classification Title

Applications Systems Manager II (NS)

Position Number

65027462

Grade

DT12

About Us

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

Description of Work

Salary Range: $101,416 - $177,477

Are you ready to take the next step in your career?

We currently have an opening for a Design & Collaboration Manager

This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work

This vacancy is open to current North Carolina state government and current UNC System employees only or previous NC state government and UNC System employees with unexpired RIF priority re-employment rights. Current temporary employees working in NC state government or in the UNC System will also be considered.



Key Responsibilities:
The Design & Collaboration Manager leads the Front-end Web Developer and Collaboration Teams within the NCDIT Transportation Web Systems unit. This role involves overseeing the development, implementation, and maintenance of NCDOT's public websites, chatbots, web applications, and collaboration/automation solutions. This position ensures projects align with NCDOT's mission-critical systems and leverages extensive experience in web design and front-end development, utilizing the latest techniques and technologies, including AI. Strong leadership skills and knowledge of emerging technologies within the Microsoft Power Platform, Azure, and Microsoft 365 technology stacks are essential for this position.

Duties include, but are not limited, to:

• Lead and coordinate the teams responsible for the development work of Web Systems, including Front-End, dashboarding, content, and collaboration teams
• Oversee requirements gathering, planning, design, support, and quality assurance for web systems and applications
• Manage web and mobile development, ensuring adherence to UI/UX standards, analytics, SEO, and SharePoint content management
• Ensure 24/7 operation of web systems and manage on-call schedules along with Help Desk functions
• Recruit, mentor, and develop managers and staff within the unit, fostering professional growth and addressing performance issues
• Plan and direct projects, establish operational standards, and manage budgets to contribute to strategic direction
• Liaise with external vendors and technology partners, overseeing all internal and external web projects
  

About the Division:
The Web Systems unit directs all Internet/Intranet-based application development, reports, server/system architecture, and web system maintenance for the NCDOT infrastructure. The Web Systems unit employs management, architects, application developers, web designers, and subject matter experts to meet the growing business and technological needs of NCDOT departments and external users. The Web Systems unit also creates and maintains the enterprise-wide internal (intranet) and external (Internet, WWW extranet) Web systems and services, meeting with NCDOT departments to gather requirements and establish departmental websites and other services. In addition, the Web Systems unit determines project timelines, resources, and costs for each application project, and provides leadership, vision, and direction for Internal and external web systems.

Knowledge Skills and Abilities/Management Preferences

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Demonstrated ability to develop, motivate, and lead high-performing teams, including hybrid and remote staff, to achieve optimal performance. Skilled in conducting performance reviews, coaching, and fostering a positive work culture that promotes growth and team cohesion

• Capable of using persuasion and negotiation skills to build consensus and encourage collaboration across groups, along with an understanding of organizational dynamics, business goals, and change management processes within large IT organizations

• Successful completion of State of NC leadership training program, such as CPM (Certified Public Manager), Advanced Skills for Managers, NCDIT Future Leaders, NCDOT Pathways/Legacy Leadership, or NCDIT Leadership Development Program

Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and six years progressive experience including at least three years of experience in supervisory capacity

OR

Associate degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and seven years progressive experience including at least three years of experience in supervisory capacity; or an equivalent combination of education and experience.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Tina Holmes

Recruiter Email:

dit_hr_recruitment@nc.gov