Applied Technical Solutions - Field Service Tech Support Engineer (US)

• Provide advanced remote technical support to Field Service Engineers during complex on-site compressor and rotating equipment service activities.
• Analyze and diagnose critical technical issues, applying engineering expertise to identify root causes and develop effective corrective solutions.
• Lead technical coordination between field teams, service management, and engineering specialists to ensure efficient issue resolution.
• Support modernization, repair, and upgrade projects by specifying compressor systems, auxiliaries, and replacement equipment.
• Document technical findings, solutions, and lessons learned to strengthen knowledge sharing and continuous improvement across the service network.
• Contribute to technical capability building by guiding FSEs, supporting training efforts, and staying current with emerging technologies and industry developments.

• Diploma or Bachelor’s/Master’s degree in Mechanical or Production Engineering, or equivalent experience, with 10+ years working on rotating machinery such as centrifugal, axial, or integrally geared compressors.
• Minimum 5 years of analytical engineering experience with strong knowledge of compressor manufacturing, assembly, and sub assembly processes.
• Proven capability in reverse engineering and dimensional inspection of compressor components using precision tools (e.g., micrometers, laser scanners) and validating technical findings from global repair centers.
• Strong technical judgment, attention to detail, and the ability to analyze complex mechanical systems to support troubleshooting and solution development.
• Effective communicator who can work independently or collaborate with global engineering and field service teams on technically demanding projects.
• Self-driven and well organized, able to prioritize multiple tasks while supporting international service activities with up to 25% travel.

About the Team

Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities. Candidates want to learn about the divisions they will be joining–the structure, how it works together, and the role it plays in driving Siemens Energy’s mission forward.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With 100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo

Rewards

• Career growth and development opportunities
• Supportive work culture
• Company paid Health and wellness benefits
• Paid Time Off and paid holidays
• 401K savings plan with company match
• Family building benefits
• Parental leave

https://jobs.siemens-energy.com/jobs

This job may be based in New York. Siemens Energy offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range for this position if based in New York is $93,000 to $133,000 and the annual incentive target is 10% of base salary.

Specific offers are determined by various factors, such as experience, skills, certifications, and other business needs. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.