Appointment and Onboarding Coordinator

Appointment and Onboarding Coordinator

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About The Ashley School of Global Development and the Environment

Leveraging research, teaching and extension to address many of the world’s biggest challenges and creating a dynamic ecosystem for discovery and innovation that contributes to resilient, sustainable and equitable futures in New York State and around the world. The Ashley School is within The College of Agriculture and Life Sciences (CALS).

The Opportunity

The Ashley School of Global Development and the Environment is seeking a detail‑oriented, collaborative, and service‑minded Appointment and Onboarding Coordinator to play a central role in supporting our academic community. This position is vital to ensuring smooth, accurate, and inclusive appointment and onboarding experiences for faculty, staff, visitors, and students across the School.

The Appointment and Onboarding Coordinator orchestrates a broad range of academic and non‑academic personnel processes, working closely with School administrative managers, CALS Human Resources, and university partners. This role oversees appointments throughout the employee and visitor lifecycle, ensures compliance with college and university policies, and serves as a trusted resource for faculty, staff, and international scholars.

A significant focus of the position is helping faculty hire academic and nonacademic employees that will support their research projects, as well as leading onboarding initiatives that help new members of the Ashley School feel supported, informed, and connected from day one.

What You Will Do

Appointment Coordination:

• Coordinate academic, non‑academic, and visitor appointments, including new hires, extensions, promotions, reclassifications, compensation changes, and one‑time payments.
• Prepare, revise, and assist with position descriptions and appointment justifications for review and approval by CALS HR.
• Coordinate multi‑step appointment processes using systems such as TAS, AJO, and college/university appointment platforms (excluding Workday transactions).
• Support hiring processes for staff, visiting academics, hourly employees (including student positions), interns, and undergraduate/graduate research interns.
• Assist with posting and managing positions and updating appointment status.
• Provide guidance and backup support to colleagues involved in appointment processes.
• Apply sound judgment and discretion when handling sensitive and confidential information.

Academic Visa and International Scholar Support:

• Coordinate academic visa processes for incoming and continuing international employees and visitors.
• Prepare required documentation and guide foreign nationals through F‑1, J‑1, H‑1B, and other relevant visa processes.
• Serve as a knowledgeable resource on college, university, and federal immigration policies in partnership with CALS HR and the Office of Global Learning.

Administrative and Onboarding Support:

• Lead and support onboarding initiatives by developing and maintaining Ashley School–specific onboarding materials.
• Update LaunchPad content and create consistent onboarding documentation tailored to different appointment types.
• Communicate essential information to new hires and coordinate room assignments.
• Ensure timely updates to listservs, webpages, and contact lists.
• Collect, compile, and analyze data for administrative, reporting, and compliance needs.
• Draft reports, spreadsheets, and other materials as needed.
• Contribute to continuous improvement and standardization of administrative processes.

School Administration:

• Provide backup support for main office reception and administrative functions as needed.
• Assist with maintaining faculty, staff, student, and emergency contact lists.
• Collaborate with colleagues to strengthen operational effectiveness across the School.

If you thrive at the intersection of people, process, and purpose, and enjoy guiding others through complex systems with care and clarity, we encourage you to apply with your resume and cover letter!

What We Need

A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.

• Associate’s degree and 2 to 4 years relevant experience or equivalent combination of education and relevant professional experience.
• Ability to handle confidential and sensitive information with utmost discretion and integrity.
• Demonstrated record of successfully providing exceptional customer service
• Ability to communicate with tact and diplomacy with a wide range of internal and external constituents
• Experience that demonstrates sound judgment, creativity, and problem-solving skills
• Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment
• Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent
• Balance conflicting priorities, and make decisions from a wide range of choices
• Excellent written, verbal and interpersonal skills. Must be flexible and receptive to new ideas and approaches. Accuracy in spelling, grammar, proofreading and attention to detail required
• Must take initiative, meet challenges with resourcefulness and tact, have ability to work independently
• Proficient in Outlook, Microsoft Word, Excel, and open to learning new software as needed.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.

It Would Be a Bonus if You Have Any of the Following

• Bachelor’s degree.
• Must be able to enhance personal knowledge, skills, and abilities as needed.
• Prior experience in academic setting helpful and/or supporting academic program activities.

Important Notes About Applying

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
• This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 4 days per week and remotely 1 day per week.
• There is no relocation assistance available for this position.
• There is no visa sponsorship available for this position.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. For the first 30 days, the successful candidate will be expected to work fully on-site for onboarding and initial training. After that, employees typically perform this role on-campus 4 days per week and remotely 1 day per week.

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

Relocation Assistance is not available for this position.

Cornell is an equal opportunity employer. For more information, visit hr.cornell.edu/eeo.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

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The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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About Us

Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City.

We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including: employee wellness, workshops, childcare and adoption assistance, parental leave, flexible work options.