Appointment Coordinator

Job: Appointment Coordinator (Growth Track to Sales Rep.)

USFCR works with businesses, nonprofits, and government agencies of all sizes. We are seeking an energetic and detail-oriented Appointment Coordinator to join our growing team. Your job is to engage inbound and outbound leads, qualify fit, and schedule high-quality appointments for our sales team. Strong performers earn bonuses and have a clear path to become a sales rep.

Duties

• Manage and coordinate appointment schedules with qualified prospects, ensuring optimal time management for sales teams and clients
• Conduct outbound calling campaigns to prospective clients, identify decision-maker, disqualify poor-fit leads, generate interest and set appointments for qualified leads.
• Utilize CRM software such as Salesforce to properly account for all activity, notes, next steps, and maintain up to date client information and scheduling
• Communicate with potential clients via phone and E-mail to promote services, gather client needs, and qualify leads for further business development
• Support continued business development initiatives by re-engaging stalled leads using structured sequences
• Track performance to ensure meeting daily/weekly KPIs

Compensation

• $18/hour base
• Performance bonuses tied to:
• Appointments set
• Show rate
• Qualified opportunity conversion

Requirements

• Experience
• 1–2 years in sales, customer service, or call center preferred
• Comfortable with high call volume
• Core skills
• Clear, confident communication (phone-first role)
• Fast thinking and objection handling
• Strong listening and note-taking
• Work style
• Coachable and metrics-driven
• Competitive mindset with consistency in daily activity
• Organized with attention to detail
• Technical
• CRM experience preferred (Salesforce, HubSpot, etc.)
• Basic computer proficiency and multitasking ability

Pay: From $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person