Appointment Scheduler

Job Summary
We are seeking a dynamic and organized Appointment Scheduler to join our healthcare team. In this vital role, you will be the first point of contact for patients and providers, ensuring smooth and efficient scheduling of appointments. Your proactive communication skills and attention to detail will help enhance patient experience, streamline clinic operations, and support overall practice productivity.

Responsibilities

• Manage appointment scheduling for pur optometrist using electronic health record (EHR)
• Verify patient insurance coverage
• Coordinate appointment times with patients, providers, and support staff to optimize clinic flow and reduce wait times.
• Pre-appointment
• Handle patient inquiries via multi-line phone systems with professional phone etiquette; reschedule or cancel appointments as needed.
• Maintain detailed records of scheduled appointments, cancellations, no-shows, and follow-up needs in compliance with HIPAA regulations.
• Assist with administrative tasks such as filing, data entry, updating patient information in office management software.
• Proven experience in medical scheduling within a healthcare setting or optometry clinic environment.

People with a criminal record are encouraged to apply

Work Location: In person