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Appointment Specialist / Receptionist
Doha, Qatar
Job Description
Job Summary:
The Appointment Specialist/Receptionist will be responsible for managing appointments and providing excellent customer service to clients of a premium automotive company. Fluency in Arabic is required for this role.
Job Responsibility:
- Schedule appointments and manage the booking system efficiently
- Greet customers in a professional and friendly manner
- Handle incoming calls and direct them to the appropriate department
- Provide information about the company's products and services
- Maintain a clean and organized reception area
Candidate Requirements:
- Fluency in Arabic is a must
- Proven experience in a customer service role
- Excellent communication and interpersonal skills
- Professional and presentable appearance
- Ability to multi-task and work in a fast-paced environment
Skills
Skills:
1. Excellent communication skills
2. Strong customer service orientation
3. Proficiency in handling phone calls and emails
4. Ability to multi-task and prioritize tasks effectively
5. Attention to detail and accuracy in data entry
6. Knowledge of administrative and clerical procedures
7. Proficiency in using office software and equipment
8. Ability to maintain confidentiality and handle sensitive information
9. Flexibility and adaptability in a fast-paced environment
10. Strong organizational skills and time management
Job Details
Preferred Candidate
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