Job Description
- Review and analyze denied claims, identifying root causes and trends in denials
- Research payer-specific denial reasons and ensure accurate coding and documentation practices
- Work with internal teams (e.g., billing, coding, and clinical staff) to correct errors and resolve denials
- Collaborate with insurance payers to resolve issues and appeal denials when appropriate
- Maintain accurate records of denied claims, appeals, and outcomes for tracking purposes
- Maintaining a TAT of 48hrs to address the denials that are captured in the denial log
- Keep track of the denials that are assigned to the various departments and ensure timely competition
- Escalate the denials that are pending (exceeding TAT) with other departments to the GC/TL
- Working on Global denials towards resolution and notifying the Lead, Managers on the same via email or other channels for effective tracking and implementing preventive measures
- Minimizing Denial Aging by prioritizing older claims and working them towards resolutions with minimum actions / steps
- Reaching out to insurance via call if required to find a solution or update
- Participate in team meetings and voice out the issues / updates in their respective projects for quicker resolution and disseminating the ideas with the team
- Collaborating with team members to share the recent trends, ideas, work flow update, practice updates, thereby fostering a healthy work environment
- Maintain 100 % quality on a daily basis
- Collaborate with the QCA and complete the reworks, if any, in a timely fashion
- Incorporate feedback from the Quality team into your daily practice to ensure you do not repeat previously identified mistakes
- Adhere to company policies, insurance payer guidelines, and industry regulations when resolving denials and handling sensitive information
- Maintain confidentiality of all patient and claim data in compliance with HIPAA and other regulatory standards
Job Type: Full-time
Pay: ₹15,000.00 - ₹28,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Tanjor, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Location:
- Tanjor, Tamil Nadu (Preferred)
Shift availability:
Work Location: In person