Supervise and manage the daily activities of the AR team to ensure productivity targets and collection goals are consistently achieved.
Monitor insurance claims, denials, aging reports, and unpaid accounts to ensure timely follow-up and maximum reimbursement.
Lead the denial management process by identifying root causes, coordinating appeals, and implementing corrective actions to reduce recurring denials.
Ensure accurate and timely submission of medical claims while verifying patient demographics, insurance eligibility, and billing information.
Train, mentor, and evaluate AR representatives by conducting regular performance reviews, providing feedback, and implementing development plans.
Handle escalated billing issues, insurance disputes, and complex payer communications professionally and efficiently.
Prepare and analyze AR performance reports including aging summaries, collection ratios, denial trends, productivity reports, and monthly KPIs.
Ensure compliance with HIPAA regulations, payer guidelines, and internal billing policies to maintain operational accuracy and confidentiality.
Coordinate with other departments including Credentialing, Charge Entry, Payment Posting, and Quality Assurance to streamline revenue cycle operations.
Identify workflow gaps and implement process improvement strategies to increase collection efficiency and reduce account receivable days.
Maintain expertise in medical billing software, insurance portals, CPT/ICD coding updates, and industry best practices.
Monitor team attendance, shift management, task allocation, and operational discipline within the department.
Job Type: Full-time
Application Question(s):
How would you rate your communication skill out of 5?
Are you available for working at 07:oo pm to 04:00 am ?