Qureos Mentor

Physicians Revenue Group

Tekboox Looking to Hire Technical Sales Support Engineer/Estimation Engineer&middot; Responsibilities:<ul><li>Select products as per the technical requirements from the client.</li><li>Technically evaluate vendor and supplier quotations for comparison with customer requirements.</li><li>Prepare quotations, perform costing, and develop detailed BOQs.</li><li>Schedule delivery timelines for products being imported or locally purchased.</li><li>Lead projects from enquiry to supply stage.</li><li>Provide remote technical support to clients as required.</li><li>Advise clients on the best solutions within the company&rsquo;s product range.</li><li>Manage contracts, LOA, PIs, POs, LOI, and related documentation.</li><li>Prepare technical and commercial proposals in compliance with tende.</li></ul>Requirements:&middot; BS. Electrical Engineering&middot; Having 5+ years of experience in estimation, preparation of techno-commercial proposals and bid&middot; Must be competent in developing BOMs from Tender/BID documents, able to understand Electrical SLDs &amp; control diagrams&middot; Perks &amp; Benefits:&middot; Market competitive salary&middot; Medical Insurance&middot; Leave Encashment&middot; Foreign Trips&middot; 5 Working Days a WeekTiming &amp; Location:&middot; Timing: 10AM to 7PM Pakistan Times&middot; Location: Lahore (Onsite)&middot; Gender: Male/Female&middot; Must be fluent in Spoken English (mandatory)Only matching profiles will be considered.Interested candidates may share their resume at: saddam.hussain@tekboox.comJob Type: Full-timeWork Location: In person

Technical Sales Support Engineer/Estimation Engineer

About the roleWe&rsquo;re looking for a Senior VoIP Engineer to architect, deploy, and maintain enterprise-grade voice platforms across multiple phone systems/environments. You&rsquo;ll own end-to-end delivery&mdash;from design and build (SBCs, SIP trunks, IVRs, call flows, integrations) to proactive monitoring, upgrades, and incident response&mdash;ensuring high availability, call quality, and security for a multi-site, regulated environment.What you&rsquo;ll doArchitecture &amp; Build<ul><li>Design, implement, and document scalable VoIP solutions (on-prem and/or cloud), including SBCs, SIP trunking, dial plans, E911, IVR/auto-attendants, call queues, recording, and analytics.</li><li>Engineer complex call flows and integrations with CRMs/EMRs, contact centers, and collaboration suites (e.g., Dialpad, Vonage/Bria, Teams/Zoom).</li><li>Stand up new systems/environments and lead migrations and consolidations between platforms.</li></ul>Operations &amp; Maintenance<ul><li>Own day-to-day administration for multiple phone systems (Dialpad, Vonage/Bria) (adds/moves/changes, routing updates, firmware/OS upgrades, patches).</li><li>Monitor quality and capacity (MOS, jitter, packet loss, ASR/ACD) and tune QoS/CoS across LAN/WAN.</li><li>Manage carrier relationships, number ports, CNAM, and troubleshooting across providers.</li></ul>Reliability, Security &amp; Compliance<ul><li>Implement HA/DR (clustering, geo-redundancy, failover testing) and maintain 99.9%+ uptime.</li><li>Harden VoIP infrastructure (TLS/SRTP, access control, SBC policies), manage certificates/keys, and enforce least privilege.</li><li>Ensure regulatory compliance (e.g., E911/Kari&rsquo;s Law/RAY BAUM&rsquo;s Act; HIPAA), including audit-ready documentation.</li></ul>Troubleshooting &amp; Support<ul><li>Lead Top Tier incident response, root-cause analysis, and post-mortems across network, carrier, and application layers.</li><li>Build tooling/playbooks for proactive detection and faster MTTR; mentor junior engineers.</li></ul>What you&rsquo;ll bring<ul><li>Experience: 10+ years designing, deploying, and maintaining VoIP/telephony at scale, including multi-vendor environments.</li><li>Deep knowledge of: SIP/RTP/SRTP, SDP, DTMF, codecs (G.711/G.729/Opus), dial plans, DID management, SBCs, SIP trunks, NAT traversal, QoS, VLANs, DHCP options (e.g., 66/160), DNS/SRV, TLS/cert management.</li><li>Hands-on with (one or more): Enterprise PBXs (Dialpad, Vonage/Bria and others); SBCs &amp; carriers (Cisco, Oracle, Twilio/Zoom/Teams, Direct Routing); Collaboration/CCaaS (Dialpad, Vonage/Bria, Microsoft Teams Phone, Zoom Phone).</li><li>Networking: Solid L2/L3, routing, firewalls, VPNs, wireless QoS, packet capture/analysis (Wireshark), and monitoring (SNMP/NetFlow/VoIP analytics).</li><li>Soft skills: Ownership mindset, clear documentation, cross-functional communication, vendor/carrier management, mentoring.</li><li>Education/Certs (nice to have): CCNP Collaboration, MS-700/Teams Phone, AudioCodes/Ribbon certs, AWS/Azure fundamentals, ITIL.|</li></ul>Success looks like<ul><li>&ge;99.9% voice service availability across all sites/systems.</li><li>MOS &ge;4.0 for internal and external calls; jitter/packet loss within targets.</li><li>MTTR under agreed SLOs; measurable reduction in repeat incidents.</li><li>Zero overdue security patches; successful DR failover tests.</li><li>Clear, current runbooks and diagrams for every supported system.</li></ul>Tools you may use<ul><li>Wireshark, sngrep, Network monitoring (PRTG, SolarWinds), IaC/scripting (PowerShell, Python, Ansible) for automation.</li></ul>Job Type: Full-timeWork Location: In person

Senior VoIP Engineer

Role Overview We are hiring a Sales Executive to expand our Medical Billing team. The ideal candidate will focus on lead generation, client relationship building, and achieving sales targets.Key Responsibilities<ul><li>Develop new business opportunities in the US healthcare/medical billing sector.</li><li>Conduct outbound calls and follow up with potential clients.</li><li>Build and maintain long-term client relationships.</li><li>Meet monthly sales targets (Basic + Commission).</li><li>Keep accurate records of all sales activities.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Experience in Medical Billing / Healthcare BPO.</li><li>Excellent English communication and negotiation skills.</li><li>Willingness to work in night shift (US hours).</li><li>Self-motivated, goal-oriented, and target-driven.</li></ul>Location: Lahore Shift: NightJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>2years: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Sales Executive

Location: Lahore, Pakistan Industry: Digital Marketing | Product: Professional SEO Services Target Market: Canada &amp; USA Company: PRG Pakistan Shift Schedule: 06:00 PM - 03:00 AM (Us-TimeZone) - Night ShiftJoin a fast-growing Digital Marketing Department of Physician Revenue Group as an SEO Sales Representative!We&rsquo;re hiring experienced Cold Callers / SEO Sales Executives to connect with international businesses and sell high-impact SEO &amp; Digital Marketing solutions. If you&rsquo;re a confident communicator with a passion for sales and lead generation, this is your chance to grow in a thriving global market.Key Responsibilities:<ul><li>Make 150+ outbound cold calls daily to small &amp; medium businesses across Canada and the USA.</li><li>Sell and pitch SEO services to potential clients to improve their search engine rankings, Google visibility, and online presence.</li><li>Schedule appointments and forward qualified leads to the Sales Head for deal closure.</li><li>Maintain accurate CRM records &mdash; document lead details, follow-ups, and conversion status.</li><li>Work closely with the marketing team to achieve monthly sales targets and contribute to overall growth strategy.</li></ul>Qualifications &amp; Requirements<ul><li>Proven experience in Cold Calling, B2B Sales, or Digital Marketing Sales.</li><li>Strong background in pitching SEO services or similar digital marketing products.</li><li>Excellent English communication skills &mdash; both spoken and written (International Clients: Canada &amp; USA).</li><li>Bachelor&rsquo;s Degree or relevant field experience.</li><li>Goal-driven, confident on calls, and able to handle rejections professionally.</li><li>Strong organizational skills and experience with lead documentation &amp; CRM tools.</li></ul>Typical Day as an SEO Sales ExpertStart your day with energy and purpose. You&rsquo;ll be provided with targeted data leads, make outbound calls to potential businesses, and deliver high-converting SEO pitches to business owners. You&rsquo;ll explain how our SEO strategies can rank their website on Google&rsquo;s first page, increase organic traffic, and boost conversions. Once interest is confirmed, you&rsquo;ll forward qualified leads to the sales head for closing and payment processing.Compensation &amp; BenefitsSalary Competitive + Commission on each Closing Fuel allowance / fuel card Health Insurance Promotional &amp; Performance Bonuses Career Growth Opportunities in Digital Marketing &amp; SEO SalesWho We&rsquo;re Looking ForThis role is for go-getters, closers, and energetic sales professionals who love connecting with clients and turning conversations into revenue. We want results-oriented, motivated individuals who can handle daily targets with confidence.SEO Sales Representative, Digital Marketing Sales Jobs, Cold Calling Jobs in Lahore, SEO Jobs in Pakistan, Lead Generation Specialist, B2B SEO Sales Executive, Outbound Sales, Digital Marketing Jobs Canada USA, SEO Service Pitching, Sales Commission SEO, Online Marketing Sales Expert, Jobs In Lahore.Job Type: Full-timeLanguage:<ul><li>English with Fluency (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

SEO Sales Representative | Cold Calling Expert | Digital Marketing Sales

Location: College Road, Lahore (Onsite) Shift: 06:00 PM &ndash; 03:00 AM PKT (US Time Zone)Company: Physcian Revenue Group Pakistan.Position: Revenue Cycle Management Specialist - Medical Billing - AR SpecialistAbout Us: Physician Revenue Group (PRG) is a leading US-based Revenue Cycle Management (RCM) company with offices in the United States and Pakistan. We provide end-to-end medical billing services to healthcare providers including physicians, clinics, and hospitals, ensuring accurate claims, faster reimbursements, and compliance with US healthcare regulations.Role Overview: We are looking for RCM Billing Executives to manage the end-to-end medical billing cycle for US healthcare providers. The role involves patient eligibility checks, claim creation &amp; submission, payment posting, denial management, AR follow-ups, and reporting. Candidates with strong knowledge of US healthcare billing, insurance guidelines, and RCM processes are encouraged to apply.Key Responsibilities:<ul><li>Manage the full Revenue Cycle Management (RCM) process</li><li>Patient Scheduling &amp; Eligibility Verification</li><li>Claim Creation, Charge Entry &amp; Submission (CMS-1500, UB-04)</li><li>Payment Posting, ERA &amp; EOB reconciliation</li><li>Denial Management &amp; Resubmission of claims</li><li>AR follow-ups with insurance companies &amp; patients</li><li>Patient Statements &amp; Reporting</li><li>Ensure compliance with HIPAA regulations and US healthcare billing standards.</li><li>Work with providers, payers, and patients to resolve billing issues.</li><li>Handle authorizations, referrals, and ABNs where required.</li><li>Apply correct CPT/ICD coding, POS codes, and Modifiers for accurate billing.</li></ul>Use medical billing software such as eCW, AdvancedMD, Tebra, NextGen, Epic, CareCloud, Practice Fusion, Office Ally.Required Skills &amp; Knowledge <ul><li>Strong understanding of US healthcare RCM: Scheduling, Eligibility, Claim Submission, Payment Posting, Denials, AR, Patient Billing, Reporting.</li><li>Knowledge of Medicare, Medicaid, Tricare, Commercial Insurances, Participating vs Non-Participating Providers, Capitation Models, and Authorization Types.</li><li>Familiarity with Modifiers, POS Codes, Common Abbreviations (NPI, TIN, HIPAA, CPT, ICD, EOB, ERA, etc.).</li><li>Exposure to multiple specialties such as Internal Medicine, Family Practice, Pediatrics, Cardiology, Orthopedics, Dermatology, OB/GYN, Psychiatry, Radiology, Neurology, Pulmonology, Endocrinology, and more. (Preferred)</li><li>Good English communication skills (verbal &amp; written).</li><li>Ability to work under deadlines in a fast-paced environment.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree (minimum requirement).</li><li>6 month &ndash; 2 years&rsquo; experience in US-based Medical Billing / RCM.</li></ul>Perks &amp; Benefits <ul><li>Competitive salary + Fuel Card / Allowances.</li><li>Career growth in the US healthcare billing industry.</li><li>Collaborative &amp; supportive work environment.</li><li>Health Insurance</li></ul>If you are passionate about building your career in Medical Billing (RCM) and want to work with a global team, we&rsquo;d love to hear from you.Job Type: Full-timeExperience:<ul><li>Denial Management: 1 year (Preferred)</li></ul>Work Location: In person

RCM - Billing Executive

About the roleWe&rsquo;re hiring a Junior VoIP Engineer to keep our cloud telephony running smoothly day-to-day and to be the first-line owner of all phone-system tickets for our U.S. executive team. You&rsquo;ll focus on administration, support, and small changes across Vonage Business Communications and Dialpad, ensuring reliable service, crisp call quality, and white-glove support.What you&rsquo;ll doOperations &amp; Maintenance<ul><li>Perform daily health checks, review alerts, and clear alarms in Vonage/Dialpad admin portals.</li><li>Execute MACDs (adds/moves/changes/deletes), device provisioning, number assignment, voicemail, call recording, and routing updates.</li><li>Maintain IVRs/auto-attendants, ring groups, call queues, business hours/holiday schedules, and E911 addresses.</li><li>Coordinate routine updates, license management, and vendor tickets with Vonage/Dialpad support.</li></ul>Executive Support &amp; Help Desk<ul><li>Triage and resolve all executive team phone tickets (desktop/mobile apps, desk phones, headsets, call routing, conferencing).</li><li>Provide white-glove onboarding, 1:1 setup, and rapid response within agreed SLAs; create quick-reference guides.</li><li>Proactively monitor exec lines/queues during key events; prepare fallback routing and temporary call flows.</li></ul>Troubleshooting<ul><li>Diagnose call-quality issues (one-way audio, jitter, packet loss, poor MOS) across user device, network, and carrier layers.</li><li>Use logs/analytics (Dialpad dashboards, Vonage call reports), packet captures when needed, and coordinate with networking for QoS.</li></ul>Provisioning &amp; Number Management<ul><li>Handle DIDs, extensions, CNAM, and basic LNP requests; maintain accurate inventory, work with teams to resolve any dialing issues like spam and troubled numbers, and E911 records.</li></ul>Security, Compliance &amp; Documentation<ul><li>Enforce access controls, MFA, least privilege in admin consoles; manage certificates/SSO where applicable.</li><li>Keep SOPs, knowledge base articles, and change logs current; contribute to runbooks and end-user guides.</li></ul>Collaboration &amp; Escalation<ul><li>Partner with Network/IT for LAN/WAN QoS and firewall rules (SIP/RTP ports as required).</li><li>Escalate complex issues to Senior VoIP Engineer and vendors with clear reproduction steps and call examples.</li></ul>What you&rsquo;ll bring<ul><li>Experience: 4&ndash;5 years in VoIP/UC administration or support, including hands-on with Vonage and Dialpad (admin portals, call routing, queues, analytics).</li><li>Skills &amp; knowledge: SIP/RTP basics, codecs (G.711/Opus), NAT traversal, E911/Kari&rsquo;s Law/RAY BAUM&rsquo;s Act fundamentals.</li><li>Device provisioning (Poly/Yealink), softphone setup on Windows/macOS/iOS/Android; headset troubleshooting.</li><li>Networking fundamentals (DHCP options, VLANs, QoS/DSCP, basic firewall rules), Wireshark/sngrep familiarity.</li><li>Ticketing and documentation (Invgate/Mojo Helpdesk); strong customer service and executive presence.</li><li>Nice to have: SSO (Azure AD/Okta), MDM (Intune/Jamf), call recording/retention policies, basic scripting (PowerShell), ITIL concepts.</li></ul>Success looks like<ul><li>95%+ of executive tickets resolved within SLA; CSAT &ge; 4.7/5.</li><li>Consistent MOS within target; measurable reduction in recurring issues.</li><li>Zero stale E911 records; accurate number/license inventory.</li><li>Up-to-date runbooks and user guides; clear, audit-ready change history.</li></ul>Job Type: Full-timeWork Location: In person

Junior VoIP Engineer

Position: Cold Caller Expert Location: Lahore Employment Type: Full-timeAbout UsWe are a growing digital marketing &amp; SEO company helping businesses enhance their online presence and generate qualified leads. As we expand, we&rsquo;re building an international sales team to connect with potential clients and set appointments for our senior sales representatives.Role OverviewThe Cold Caller Expert will handle cold calling, lead qualification, and appointment setting for the U.S. market. Deep SEO knowledge isn&rsquo;t required&mdash;strong communication, quick rapport-building, and a results-driven approach are key.Key Responsibilities<ul><li>Make outbound calls to potential clients (Houzz, Yelp, Angie&rsquo;s List, etc.)</li><li>Clearly explain company services and qualify leads</li><li>Schedule appointments for the senior sales team</li><li>Record all interactions in the CRM</li><li>Achieve weekly/monthly call and appointment targets</li></ul>Qualifications<ul><li>Experience in cold calling, telemarketing, or sales development (preferred)</li><li>Excellent spoken English</li><li>Strong rapport-building and objection-handling skills</li><li>Basic understanding of SEO/digital marketing (training provided)</li><li>Comfortable working U.S. business hours</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>3years: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Cold Caller Expert

Join Physicians Revenue Group and explore 12   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.