AR Teen Connect Youth Specialist

AR Teen Connect Youth Specialist (Part-Time)

Arkansas Crisis Center
Bentonville, Arkansas

Pay: $20/hour
Hours: 15 –20 hours/week | 4:00 pm – 10:00 pm

Make a Difference When It Matters Most

Arkansas Crisis Center provides compassionate, confidential support to individuals experiencing emotional distress, mental health challenges, and suicidal crisis. As part of the 988 Suicide & Crisis Lifeline, we ensure Arkansans have someone to turn to 24/7.

If you are calm under pressure, compassionate, motivated by meaningful work, and are passionate about youth mental health we encourage you to apply.

What You’ll Do

• Provide support to Peer Support Specialist answering AR Teen Connect 
• Monitor contacts to AR Teen Connect
• Provide AR Teen Connect Curriculum training to Peer Support Specialists 
• Support volunteers with reporting requirements for AR Teen Connect 
• Participate in Youth Advisory Council Meetings 
• Provide quality improvement and maintain accurate, timely, and thorough documentation in accordance with organizational standards 
• Provide empathetic, nonjudgmental support using trauma-informed and person-centered approaches to youth 
• Maintain high level of professionalism with Peer Support Specialist volunteers 

What We’re Looking For

✔ Empathy and emotional intelligence

✔ Cultural humility and respect for diverse lived experiences

✔ Ability to support individuals across cultures, identities, and life experiences

✔ Sound judgment and ethical decision-making

✔ Ability to manage stress and maintain professional boundaries

✔ Adaptability and teamwork in a fast-paced environment

✔ Ability to positively mentor and support youth

Minimum Qualifications

• Bachelor's Degree in a related social sciences field
• Must be available to regularly work from our Bentonville office between the hours of 4:00 pm - 10:00 pm.
• Ability to maintain strict confidentiality and handle sensitive information appropriately
• Strong verbal and written communication skills
• Ability to remain calm, focused, and compassionate in high-stress situations
• Experience working with youth, including having the ability to establish rapport and mentor youth.
• Ability to mentor youth

Preferred Qualifications

• Education or experience in public health, social work, psychology, counseling, human services, or related field
• Experience supporting individuals in crisis or working with vulnerable populations
• Knowledge of suicide prevention, trauma-informed care, or crisis intervention practices
• Familiarity with Arkansas resources and service systems
• Bilingual skills or lived experience navigating mental health systems
• Crisis Intervention Experience preferred and ability to attend Arkansas Crisis Center Trainings and an Applied Suicide Intervention Skills Training (ASIST).

Training & Support

✔ Paid training provided

✔ ASIST or equivalent suicide intervention training

✔ Ongoing coaching and supervision

✔ Supportive team environment focused on staff wellness

✔ Continuing education and skill development opportunities

Why Work With Us

• Meaningful, life-saving work
• Supportive and mission-driven team
• Opportunities for growth and additional hours
• Be a part of improving youth mental health across Arkansas

Arkansas Crisis Center is an equal opportunity employer committed to fostering an inclusive and respectful workplace. Applicants from diverse backgrounds and lived experiences are encouraged to apply.

Job Type: Part-time

Pay: From $20.00 per hour

Experience:

• Mentoring Youth: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person