This Role focuses on achieving sales targets by presenting products/services to customers, building relationships, identifying new opportunities, and closing deals. Key duties include managing customer relationships, performing needs analysis, resolving complaints, coordinating with other departments, and tracking sales and market performance. The role requires strong communication skills and sales acumen to drive revenue growth and maintain customer satisfaction. Responsibilities
- Customer engagement: Greet customers, answer questions, identify needs, and recommend appropriate products or services.
- Sales and revenue: Present and sell products, negotiate contracts, and close deals to meet or exceed sales targets.
- Relationship management: Build and maintain positive business and customer relationships, ensuring customer satisfaction and handling complaints.
- Lead generation: Reach out to new and existing clients through cold calling and other methods.
- Market analysis: Research market trends, competitor activities, and customer needs to identify new opportunities and inform strategies.
- Reporting and collaboration: Track sales activities, prepare reports for management, and collaborate with team members and other departments.
Skills and qualifications
- Strong communication and interpersonal skills.
- Proven track record in sales.
- Ability to build and maintain relationships.
- Analytical skills to interpret data and market trends.
- Experience in a specific industry or product area (depending on the role, e.g., retail, B2B, food products).
- Proficiency in CRM software for tracking sales interactions.
- Problem-solving and conflict resolution skills.
Job Type: Full-time