Arabic Customer Service Specialist

Customer care:
Customer Oriented
Answering customer inquiries on product information and order status across multiple
channels like: Phone / Whats app / Social media / Email etc.
Assist customers in their purchases
Place outbound calls to customers for order follow up and customer surveys
Liaising with logistics partners and couriers for customer deliveries and supply pickups
Operations:
The customer care specialist will be required to assist in operations from time to time,
which would include: order packing, inventory management, management of supplier
deliveries, management of customer deliveries
Qualifications
● Ambitious, hardworking and self driven
● Native Arabic speaker and English fluency is mandatory
● Ability to learn quickly
● Good knowledge of Excel Customer oriented
● Team player
● Experience: 1-3 years in a customer facing role strongly preferred
● Previous e-commerce/ operations/ eyewear experience is a plus

PREFERENCE WILL BE GIVEN TO BAHRAINI NATIONALS

Job Type: Full-time

Pay: From BD450.000 per month