Arabic Female Receptionist and Call Center

An Arabic-speaking receptionist/call center agent manages front-desk operations, greets visitors, and handles high-volume inbound/outbound calls in both Arabic and English. They schedule appointments, manage client inquiries, and provide administrative support, requiring strong communication skills, professionalism,

Key Responsibilities

• Communication: Greet visitors, answer, screen, and transfer calls professionally.
• Customer Service: Provide information to clients, manage inquiries, and handle customer complaints.
• Administrative Tasks: Schedule appointments, maintain calendars, manage mail, and perform data entry.
• Language Proficiency: Fluency in Arabic and English is required for communication.
• Call Center Specifics: Convert leads into bookings (appointments, test drives, etc.), manage follow-ups, and update CRM systems.
• Office Support: Maintain a clean, organized, and welcoming reception area

Requirements

• Languages: Fluent in Arabic (spoken and written) and Good in English.
• Experience: Prior experience in a receptionist, administrative, or customer service role, often specifically in hospitality, medical, or real estate sectors.
• Skills: Excellent communication, interpersonal skills, and proficiency in MS Office (Excel, Word) and CRM tools.
• Traits: Professional demeanor, friendly, organized, and the ability to work under pressure

Job Type: Full-time

Pay: AED3,500.00 - AED5,000.00 per month