Architect

Key Responsibilities

Property Handover Management

• Conduct pre-handover inspections to verify unit readiness and compliance with quality standards.
• Coordinate and facilitate customer handover appointments.
• Explain unit features, systems, warranties, and maintenance requirements to homeowners.
• Ensure all handover documentation is completed accurately and signed by relevant parties.

Customer Support & Relationship Management

• Act as the primary point of contact for customers during the handover process.
• Address customer inquiries, concerns, and complaints in a professional and timely manner.
• Build and maintain positive relationships with homeowners to enhance customer satisfaction.

Technical Coordination

• Liaise with Construction, Project Management, Quality Assurance, Facilities Management, and Contractors to ensure smooth handover execution.
• Monitor unit readiness status and escalate critical issues that may impact handover schedules.
• Ensure compliance with company standards, policies, and relevant regulations.

Qualifications

• Bachelor's Degree Architectural Engineering.
• 0-3 Years Of experience in real estate development, construction, property management, customer experience, or handover operations.