Architect - IT Corporate Solutions Services (SAP AMS Operations Lead)

Discover a Home for Your Talents

Within the Beko community, every role feels like home, fostering a sense of belonging and growth. We value mutual respect, progressive thinking, and the power of diversity and inclusivity. Our commitment to sustainable development is driven by trust in technology and a dedication to producing confidently. As a member of our team, you'll have the opportunity to showcase your talents and contribute to building a prosperous future for all.

Apply Now and Be Part of Our Journey to Inspire Sustainable Lives in Every Home!

What awaits you in this role?

We are looking for a passionate Architect - IT Corporate Systems Operations who will join our team at Information Technologies Directorate.

• Bachelor's or Master's Degree in Computer Engineering, Industrial Engineering, Mathematics Engineering, or Management Engineering,
• Minimum 10 years of experience in the related area,
• Extensive knowledge of IT Operational processes,
• Having a strategic approach to understand stakeholder objectives & requirements,
• Having experience in incident management, problem management, defect management, and change management,
• Having knowledge about Corporate business processes, Finance, Supply Chain, Logistics, Procurement, Manufacturing
• Having a mindset for continuous improvement to achieve operational excellence,
• Having knowledge about SAP applications and architecture
• Having knowledge in SAP ERP modules (FI, CO, MM, SD, PP, QM) and SRM, SCM, TM, BPC, BW, FSPER, PO systems
• Having knowledge of E-Transformation products and processes
• Strong understanding of existing and emerging software, especially ERP, and relevant technologies
• Knowledge in SDLC and DevOps tools and technologies
• Knowledge in enterprise integration patterns, application architectures, and topologies
• Knowledge in software security
• Experience in RPA projects
• Excellent verbal and written skills in English
• Following and adopting the market trends and new technologies,
• Outside-the-box thinking ability,
• Open to innovation culture,
• Flexible and open to new perspectives,
• A great team player with a self-initiative mindset,
• Knowing what empathy really means,
• Being open to communication is always our priority.

The position is located in Sütlüce, Istanbul.

How do we describe the perfect match?

• Being responsible for the management of AMS partner contract and AMS services,
• Main responsibilities: Technical monitoring of live systems, First Level and Second Level user support
• Leading Operational Excellence
• Gathering expectations from respective business users and IT department,
• Consulting and improving IT operational processes, system performance and service levels,
• Being the first level of escalation and a single point of contact inside Beko, and following up escalation procedures,
• Having a chance to work with local/global consultants,
• Taking part in IT projects to ensure adherence to excellent service operations,
• Improving IT operational processes by evaluating new technological alternatives and building associated scenarios

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, colour, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender identity and expression, marital status, or political opinion.

At Beko, where it feels like home, we invite you to explore…

• Professional Development: Access tailored opportunities through our global minds network.
• Global Community: Contribute to a community of like-minded individuals.
• Well-being: Enjoy holistic support in physical, mental, financial, career, social, and family wellness, including sports teams, hobby clubs, social activities, counselling, dietitian support, and more.
• Innovation Culture: Experience continual growth in our innovative environment.
• Leadership: Develop leadership skills at any level in our trusted lifestyle solutions environment.
• Flextra Benefits: Customise your benefits with our flexible program.
• Exclusive Discounts: Enjoy discounts on appliances and more via Koç Ailem membership.

Join the Beko Community to open a new chapter in your life journey, where growth, innovation, and personal fulfilment make it feel like home.

Get to know us better through our company video! https://www.youtube.com/watch?v=uNkzSicIGaU

Check out our latest stories and behind-the-scenes moments on Instagram: @lifeatbeko