Area Property Manager

Who We Are:

The United Group of Companies, Inc. – celebrating over 50 Years in business - is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where our residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. Our commitment to innovation sets us apart and is evident in our award-winning lifestyle programs. We firmly believe that where you live, and work, should be an experience that enriches and improves your life. United Group provides a place to call home and a space where businesses thrive in all the communities we join.

We are honored to have been voted by our employees as one of the Albany Time Union’s Top Workplaces for ten consecutive years and nationally recognized as a Top Workplaces USA employer for six years running – most recently earning the 2025 Top Real Estate Workplace distinction. We are also thrilled that our management company, United Plus Property Management (UPPM), has earned the Accredited Management Organization (AMO®) of the Year Award for 2024! To learn more about us, please visit our website: https://www.ugoc.com

Join Our Team!

We have an immediate need for a full-time Area Property Manager to join the team at one of United Group's professionally managed multi – family housing communities located in Syracuse, NY. This position will report directly to the VP of Property Management.

Existing Site Activity

• Provides leadership to staff and residents by following all company procedures and demonstrates a professional image and demeanor consistent with company standards
• Works with VP of Property Management to maximize NOI and ensure owners’ goals and objectives are aligned with property operations.
• Assists with the creation and executing of new revenue streams to achieve and exceed goals and objectives.
• Oversees site activity and its related operations
• Makes regular, detailed inspections of site’s lease files and physical plant and reports any observed deficiencies. Ensures corrective action is taken consistently; done quarterly at each property

Maintenance + Grounds

• Regularly evaluates maintenance operations at each site and determines cost efficiency; done quarterly at each property with the help of the VP of Property Management
• Notifies VP of Property Management and recommends solutions to major maintenance problems and expenditures
• Implements, reviews, and when necessary, makes periodic changes to maintenance schedules
• Knowledgeable of current status and conditions of vacant apartments

Marketing + Leasing

• Assists with annual and 90-day Marketing + Leasing Plans along with the VP of Property Management and the Marketing Department; monitors marketing activity and progress and makes and/or makes recommendations to modify stated plans due to market conditions, etc.
• Audits marketing and leasing advertisements to ensure accuracy and completeness
• Coordinates efforts to shop competition regularly
• Follows up with daily, weekly, monthly and quarterly leasing strategies at each Site as directed by the RM
• Reviews lease calls with the leasing staff
• Assists with special events and projects as needed.

Staff Training + Development

• Coordinates and ensures staff is trained properly in Entrata
• Ensures staff members are knowledgeable and trained on the Company’s standard operating procedures and policies
• Upholds standards relating to employee training and United’s Pure Safety training and industry specific training

Human Resources + Personnel Administration

• Responsible for ensuring proper staffing; assists with recruiting and hiring when needed
• Manages employee relations issues in conjunction with VP of Property Management and Human Resources when warranted
• Oversees performance management process for sites and makes recommendations for promotion and/or salary increases in conjunction with VP of Property Management

Financial Management + Controls:

• Assists with the preparation and completion of all budgets with PM
• Responsible for A/P process for properties as assigned by VP of Property Management
• Assists with monitoring budget performance and ensures compliance of internal controls and established Standard Operating Procedures
• Assists with providing VP with detailed variance reporting on a quarterly basis

Physical Demands + Work Environment:

• Must be able to stand/walk for 8 to 10 hours.
• Frequent body movements including ability to lift up to 50 pounds, bend, stoop, squat, reach, push, and pull.
• Ability to work indoors and outdoors during various weather conditions.
• Frequently may be exposed to outdoor spaces, or other environments which will, by their nature, have variances in air quality, temperature, walking surfaces, lighting, and other physical aspects.
• Reasonable accommodations may be made to enable individuals to perform essential functions.

Job Overview + Requirements:

• Job Type: Area Property Manager; approximate salary: $100,000 annually plus Bonus Program
• Work Hours: Full – Time, Monday – Friday 8:00am – 5:00pm. Availability on the evenings/weekends for property events/activities, emergency scenarios, and related needs.
• Training for Position: Supervisory experience with both leasing and maintenance staff
• Travel: Expectation to travel to the site for four days per week for the first 90 days.
• Required Education: College Degree or Applicable Work History
• Required Experience: 3-5 years of experience in residential property management leadership roles; software (Entrata, CRM, etc.)
• Certifications: Professional designations, i.e. Certified Professional Manager (CPM), Accredited Residential Manager (ARM), or equivalent industry designation preferred.
• Qualities: Demonstrates integrity on a personal and professional level; Exceptional communication, sales, and negotiation skills; Ability to solve problems involving residents and challenging situations

Benefits + Time Off:

• Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
• Dental + Vision – eligibility 1st of the month following 30 days.
• Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
• 401K Retirement Plan – Voya Financial; Employee Contribution Eligibility at 1st of the month following 90 days; eligible for Employer Match after 1 Year of Service; up to 4% Company Match.
• Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
• PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours); eligibility after 90-day Introductory Period.
• Holidays – 10 Company Paid Holidays

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected class covered by law.