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Purpose: To establish an efficient sales process fostering better customer service and increased sales revenue with the large supermarket channels for the organization.
1. To provide suggestions & support that enhance sales team performance leading to higher profits and increased market share.
2. Resolve customer complaints; follow process to ensure complaints are addressed professionally.
3. Visit the market regularly to ensure sales target achievements and customer satisfaction.
4. Address issues related to stock count update, non-adherence to report submission as per client requirements, ensure all the necessary guidelines are followed by the team members.
5.Ensure Invoice preparation & submission within the stipulated timeline and as per the company/client requirements
6. Regularly follow up for payments ; wherever required provide supporting documents to ensure payments are not delayed; update accounts in case of any discrepancies
7. Establish team KPI and gauge performance; handle resource allocation, guide and direct team.
Negotiation Skills
Interpersonal Skills
Sales Skills
Team Management
Knowledge of FMCG industry trends and market dynamics
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