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Area Sales Manager (ASM) – State Owner (Primary + Secondary)

Job Title

Area Sales Manager (ASM) – State Owner (Primary + Secondary)

Department

Sales

Reporting To

Zonal Head / Head of Sales

Location

State-level role (Extensive field travel)

Employment Type

Full-Time

Role Objective


Own and drive the complete state-level growth engine by managing Primary (Company → Distributor) and Secondary (Distributor → Market) sales with a strong execution focus on C/D/E-category retail outlets , while scaling Wholesale, HoReCa, and Institutional channels.
This role carries end-to-end accountability for distributor lifecycle, revenue, collections, field productivity, execution metrics, and contribution .


Key Responsibilities

A. State Business Ownership (Primary + Secondary)


  • Own full-state Primary & Secondary sales targets with sustainable month-on-month growth (no artificial primary loading).

  • Build and execute state business plan : district/town prioritization, distributor network design, coverage model, and channel mix.

  • Cascade targets into TL/FOS-level goals and drive execution through weekly performance cadence.

B. Distributor Lifecycle Ownership (Onboard → Maintain → Deboard)


Onboarding

  • Appoint and ramp distributors across the state (target 50–60 distributors or as per state map).

  • Finalize distributor terms: territory, margins, credit limits, dispatch SLAs, claims/returns, and reporting compliance.

  • Ensure distributor readiness: infrastructure, delivery capability, salesman strength, working capital, data reporting.

Maintenance & Governance

  • Conduct weekly/monthly distributor reviews covering: primary, secondary, stock, fill rate, ageing, returns, claims, overdue.

  • Enforce pricing and scheme discipline; prevent leakage/undercutting (especially in C/D/E outlets).

  • Maintain healthy stock norms: prevent stock-outs and dead stock.

Deboarding

  • Identify non-performing/non-compliant distributors and execute clean deboarding with settlement, stock liquidation, and territory transition.

C. C/D/E Category Retail Expansion (Core Focus)


  • Drive aggressive distribution and repeat sales in C/D/E retail outlets (kirana, theke + chakna counters, small impulse outlets).

  • Implement structured beat planning for high-density, low-ticket outlets.

  • Drive outlet journey: conversion → first order → repeat ordering .

  • Ensure strong retail execution:

    • Counter placement, micro-visibility, impulse conversion

    • Correct SKU assortment and pack-price ladder by outlet type

  • Implement retailer retention through revisit norms, service levels, and complaint resolution.

D. Wholesale Growth Ownership


  • Identify and scale high-potential wholesale clusters.

  • Drive volume through case deals with disciplined pricing.

  • Ensure wholesale does not become a GT pricing leakage channel.

E. HoReCa & Institutional Business Development


  • Build and own BD pipeline for:

    • HoReCa (menu inclusion, placements, reorder cadence)

    • Institutions (canteens, corporates, hospitals, schools/colleges, hostels)

  • Negotiate commercials, payment cycles, and delivery cadence.

  • Ensure repeat business and throughput (no vanity onboarding).

F. Team Leadership & Execution Discipline


  • Hire, manage, and coach Team Leads (TLs) and field teams (FOS).

  • Enforce discipline on:

    • Attendance, outlet coverage, route adherence, reporting quality

  • Coach teams on sales pitch, objection handling, competitor switching, scheme communication, and negotiation.

G. Collections, Credit Control & Contribution


  • Own collections and outstanding across distributors and key accounts.

  • Enforce credit policy, ageing control, and stop-supply rules.

  • Own contribution and ROI: optimize trade spends and manpower cost.

  • Ensure clean and accurate data: distributor ledgers, claims/returns, outlet master, outstanding, scheme accounting.


Metric Ownership (ASM Accountability)

Sales & Execution


  • Primary Sales (₹) vs target

  • Primary–Secondary alignment and stock health (Days of Inventory)

C/D/E Retail Metrics


  • Outlet additions, activations, and repeat rate (15/30 days)

  • Key SKU availability % and stock-out rate

  • Strike rate, AOV, and SKU mix

Field Productivity


  • Revenue per FOS

  • Outlets covered per FOS

  • Order value per FOS

  • Cost per FOS vs contribution

Financials


  • Collections ageing and overdue %

  • Claims/returns closure TAT

  • GM% protection and leakage incidents (near-zero tolerance)

BD Channels


  • Wholesale throughput (cases/month) and active accounts

  • HoReCa active outlets, menu placements, reorder rate





Requirements

Candidate Profile
  • 12–15+ years FMCG field sales experience (Snacks/Beverages/Impulse preferred).

  • Proven ownership of Primary + Secondary sales at large area/state level.

  • Strong experience in Distributor lifecycle management (onboarding, governance, deboarding).

  • Existing distributor network exposure ( 50–60 distributors ).

  • Deep execution experience in C/D/E category retail (high outlet density, high frequency, low ticket).

  • Demonstrated success in Wholesale, HoReCa, and Institutional BD .

  • Strong collections and credit discipline; zero tolerance for leakage.

  • Comfortable with high travel and 6-day field intensity .

  • Proficient in Excel and CRM systems .


First 90 Days Success Indicators
  • State fully mapped with 50% distributor onboarding completed .

  • Distributor governance cadence active (primary, secondary, stock, ageing).

  • TL/FOS productivity system installed with visible improvement in coverage, AOV, and strike rate.

  • Reduced stock-outs and stabilized forecasting.

  • Improved ageing and active leakage controls.

  • BD pipeline created with first scalable wins (not one-offs).



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