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Area/Branch Manager (Assuit)
Job Description
Job Description
- Manage the assigned branch, monitor the overall Agency performance, and ensure the direct sales agents team adherence to the set KPIs, targets & accordingly meeting AXA business goals.
- Manage the assigned AXA’s branch, while maintaining the efficient geographical existence of the sales agents within the assigned territory.
- Oversee the teams’ progress to ensure they meet those goals by providing strategies and feedback.
- Work on Team Leaders & Direct Sales Agents development plans by offering individualized coaching, and generally foster a positive company culture.
- Utilize all available on the job training and online platform tools for agents.
- Ensure the agents’ full understanding across all AXA products and services, market trends, opportunities, and competitive activity.
- Receive feedback from Team Leaders for all business/product/service challenges, areas of improvement and set clear action plans.
- Ensure the Direct Sales Agents team adherence to AXA policy, strategy and their compliance with all relevant legislation and codes of practice.
- Ensure adherence to legal and company policies and procedures and execute disciplinary actions if needed.
- Ensure that each direct sales agents’ team has set their objectives and consequently meeting the overall business goal. In addition to providing year-round coaching for Team Leaders and Direct Sales Agents as well.
- Perform regular meetings and follow up with team leaders & agents.
- Lead the direct sales agent’s team towards customer satisfaction with the sales process through ensuring that customer’s expectations are always met.
- Monitor the persistency of life business as well as the renewal ratios for renewable products to meet AXA’s benchmark.
- Lead recruitment, hiring, and training cycles of new direct sales agents.
- Monitor the Agency performance & ensure product mix enforcement, and accordingly create clear action plans for products with deficit.
- Coach direct sales agents’ team to meet and exceed goals.
- Ensure high quality standards for the book of business.
- Monitor new projects, products and processes that affect the direct sales agents team performance and efficiency.
- Maintain sales volume by tracking changing trends, economic indicators, and competitors
Skills Description
Skills
- Bachelor's degree in a relevant field.
- 5-7 years of experience is required.
- Good people management skills.
- Teamwork spirit and ability to interact with other departments.
- High organizational and planning skills.
- Excellent written and verbal communication.
- Excellent use of Microsoft Office.
- Multilingual (English and Arabic)
- Focused on customer service.
- Persuasive and goal oriented.
Job Details
Job Title
Area/Branch Manager (Assuit)
Job Country
Egypt
Job City
Asyut
Job Role
Sales
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Management
Candidate Nationality
Egypt
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