Art Director

About ThredUp

ThredUp is transforming resale with technology and a mission to inspire the world to think secondhand first. By making it easy to buy and sell secondhand, ThredUp has become one of the world's largest online resale platforms for apparel, shoes and accessories. Sellers love ThredUp because we make it easy to clean out their closets and unlock value for themselves or for the charity of their choice while doing good for the planet. Buyers love shopping value, premium and luxury brands all in one place, at up to 90% off estimated retail price. Our proprietary operating platform is the foundation for our managed marketplace and consists of distributed processing infrastructure, proprietary software and systems and data science expertise. With ThredUp’s Resale-as-a-Service, some of the world's leading brands and retailers are leveraging our platform to deliver customizable, scalable resale experiences to their customers. ThredUp has processed over 172 million unique secondhand items from 55,000 brands across 100 categories. By extending the life cycle of clothing, ThredUp is changing the way consumers shop and ushering in a more sustainable future for the fashion industry.

Recognized on TIME Most Influential Companies of 2023, Digiday's WorkLife 50 2023, TIME's Best Inventions of 2022, and Lattice's People Success Awards 2022.

How You Will Make An Impact

As ThredUp’s Art Director, you’ll bring creative vision, leadership, and hands-on design expertise to shape how our brand shows up in the world. You’ll set the standard for design excellence, guiding a small team while staying deeply connected to the work. Equal parts maker and mentor, you’ll translate strategy into polished creative that captures the energy of secondhand fashion and connects with our customers in fresh, inspiring ways. You’ll bring an eye for elevated design and a strategic understanding of how creative drives engagement, conversion, and brand love across channels. You’ll partner closely with the Creative Director to evolve our visual identity, bring bold ideas to life, and tell ThredUp’s story in ways that feel fashion-forward, relevant, and unmistakably secondhand.

In This Role You’ll Get To:

• Lead and mentor a team of designers, creating an environment of collaboration, growth, and creative excellence

• You’re creative contributions go beyond design; you level up brand campaigns, marketing initiatives, and digital experiences from concept through execution, pitching bold ideas that push the brand forward

• Develop high-performing creative across multiple touchpoints (ads, emails, site creative, social) that blends storytelling and brand strategy to engage, convert, and build loyalty

• Balance creativity, craftsmanship, and executional rigor to deliver thoughtful, high-quality work quickly and consistently

• Partner with the Copy Lead to deliver integrated campaigns that align voice and visuals

• Collaborate with Creative Ops to align on priorities, timelines, and deliverables, ensuring smooth production and efficient execution

• Apply a structured, framework-based approach to design, ensuring creative thinking is strategic, scalable, and repeatable

• Experiment with new tools, workflows, and AI to move faster, spark ideas, and expand creative possibilities

• Stay connected to the fashion and cultural landscape to keep ThredUp’s creative work fresh, expressive, and inspiring

What We’re Looking For:

• 7–9 years of experience in brand and marketing design, including concept development, system design, and campaign execution, with 2+ experience leading and mentoring other designers

• A portfolio that demonstrates exceptional craftsmanship, advertorial understanding, taste, and creative thinking, with proven experience using design to drive performance, including: engagement, conversion, and measurable impact

• Deep understanding of what makes effective marketing creative across channels (ads, emails, site creative, social), with the ability to balance brand storytelling and performance goals

• Confident communicator and hands-on creative who can pitch, present, and translate ideas into compelling stories and visuals

• Expertise in Figma and Adobe Creative Suite; motion or video experience is a plus

• Curiosity for new creative tools and proven experience leveraging AI to enhance creativity and efficiency

• Experience in retail, e-commerce, or fashion, with a passion for sustainability and an awareness of cultural trends that shape design and style

• Ability to thrive in a fast-paced environment with high expectations for quality and executional speed, paired with a proactive and growth-oriented mindset

At ThredUp your base pay is one part of your total compensation package. This role pays between $175,000 and $195,000, and your actual base pay will depend on your skills, qualifications, experience, and location.

Many ThredUp employees also have the opportunity to own shares of ThredUp stock. ThredUp employees are eligible for discretionary restricted stock unit awards, as well as a discount when purchasing ThredUp stock if voluntarily participating in ThredUp’s Employee Stock Purchase Plan. Subject to eligibility requirements, you’ll also receive other benefits: Comprehensive medical & dental coverage, vision, 401k, life and disability insurance.

This role is not eligible for visa sponsorship.

What We Offer:

• 4-day work week, with Fridays off

• Hybrid work environment: 3 days in the office and 1 day remote each week

• Competitive salary (we leverage market data)

• Many ThredUp employees also have the opportunity to own shares of ThredUp stock and are eligible for discretionary restricted stock unit awards

• Employee stock purchase plan

• Flexible PTO (take the time you need) + 13 company holidays

• Paid Sabbatical after 3 years of full time employment

• Generous paid parental leave for new mothers and fathers

• Medical, dental, vision, 401k, life and disability insurance offered

• We live by our Core Values of Transparency, SpeakingUP, Thinking Big, Infinite Learning, Influencing Outcomes & Seeking the Truth

We believe diversity, inclusion and belonging is key for our team

At ThredUp, our mission has been built on extending the lives of millions of unique clothing items. Much like our inventory, we are proud to have fostered a workplace that is one-of-a-kind. As a company focused on diversity, inclusion and belonging, we are committed to ensuring our employees are comfortable bringing their authentic selves to work every day. A unique perspective is critical to solving complex problems and inspiring a new generation to think secondhand first. Be you.

If you are a candidate with a disability and have a reasonable accommodation request for the job application process, please email disabilitysupport@ThredUp.com the specific details of your disability related accommodation request. This email address is reserved for candidates with disabilities only. General application inquiries will not receive a response.