Assertive Community Treatment (ACT) Program Assistant

Bring Your Passion.

We are actively seeking a compassionate and skilled ACT Program Assistant to join our team full-time. This role is essential to our mission, providing therapy, crisis support, and service coordination for mental health clients in a variety of settings. As a ACT Program Assistant with Carolina Outreach, you will organize, coordinate, and monitor all non-clinical operations of the ACT Team, including managing medical records; operating and coordinating the management information system; maintaining accounting and budget records for individual and program expenditures; and providing receptionist activities, including triage calls and coordinating communication between the team and clients.

Build Your Purpose.

Position Description:

Assist the team lead with organizing daily team meetings Monday – Friday to address and discuss clinical and administrative issues.
Collect and report on aggregate measures of number and type of client contacts for the team.
Maintain an updated crisis log and collect client crisis reports from staff.
Track and report client hospitalizations and incarcerations.
Track expiration dates for client’s insurance information and ensure staff are aware of client’s insurance status.

The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities.

Location: Charlotte, NC

Compensation: $17.36 - $19.21

This position is:

Onsite. The work is performed on-site or at a designated assignment location.

Position Qualifications.

Education: Highschool Diploma or Equivalent.

Grow with Us.

Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work.

Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

Consumer-driven health plan coverage provided by Anthem
Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower
Financial planning and education services at no cost to you
Educational Assistance (your position, date of hire and years of service determine your eligibility)

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic.

We believe it’s important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at hrteam@ncgcare.com.

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

EEO is the Law

EEO Supplement

E-Verify

Family Medical Leave

Pay Transparency

ncgCARE and all partner affiliates maintain a drug-free workplace.