Asset Protection Logistics Investigation Manager

Why You Belong Here

At Victoria’s Secret & Co, you’ll join a world-leading specialty retail brand recognized globally for innovation and excellence in lingerie and fashion. You’ll work alongside industry leaders to set the standard for what a retail brand can achieve, placing customers at the center of everything we do to create products and experiences that bring them joy.

We believe everyone deserves a place where they truly belong. We celebrate individuality and know that your passion, experience, and unique perspective strengthen our team and business. Here, you’ll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.

Your Role:

The Asset Protection Logistics manager is responsible for providing Asset Protection program support to Victoria’s Secret Digital (VSD ecommerce logistics operations, both domestically and internationally. The primary responsibility is to protect the company assets and improve profitability by developing and implementing Asset Protection programs for the VSD Small Parcel Parcel Transportation Network. The position will be focused on reducing lost package claims, short ship claims, and returns lost. It will also support the company’s omni channel logistics operations, Buy Online Ship from Store and Buy Online Return in Store

• Conduct investigations within the VSD Small Parcel Transportation Network which includes third party logistics providers, line haul carriers, US Postal Service, and other last mile delivery agents.
• Initiate investigations into lost package claims, porch piracy, and mail theft impacting VSD packages.
• Complete security assessments of third-party logistics providers, line haul carriers, and other last mile delivery agents to ensure compliance with established security standards.
• Develop program recommendations to reduce lost package claims and ensure the security of the small parcel journey from click to porch.
• Maintain effective relationships with federal, state and local law enforcement, including the US Postal Inspection Service, US Postal Office of Inspector General, and Regional Cargo Theft Task Forces.

• Establish and maintain positive working relationships with third-party logistics providers and last mile delivery Asset Protection teams.
• Establish partnership and work collaboratively with internal customers such as Logistics, Customer Care, Special Handling, Sales Audit, and Store Operations.

Complete all related tasks and special projects as assigned.

Click here for benefit details related to this position.

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Your experience:

• Bachelor's Degree required
• 5-7 years of experience in asset protection, loss prevention, supply chain security or law enforcement
• Ecommerce experienced preferred
• Certified in Wicklander/Zulawski interviewing method

• Excellent communication skills, written and verbal
• Strong proficiency in the use of Microsoft Office (specifically Word, PowerPoint, and Excel)
• Use of Excel to summarize large amounts of data and make it actionable
• Ability to learn the use of ecommerce fraud and order systems and exception-based reporting
• Ability to build strong business relationships with all levels within the organization
• 50%-75% travel expectation

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We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.