Assistant Administrator Centralized Investigations and Audits Unit (WMS2)

Olympia, United States

Description

We are dedicated to growing a culture of belonging through our values:

Respect | Trust | Diversity | Inclusion | Equity

At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.

We are currently recruiting for a hands-on leader with the ability to oversee the daily operations of multiple program areas to join our Business and Professions Division as their Assistant Administrator Centralized Investigations and Audits Unit.

As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.

Our Business and Professions Division employs nearly 300 staff who manage 39 professional business licensing programs and regulate more than 200,000 licensees and 30,000 business licensees. The division also manages several statewide programs including the Uniform Commercial Code, Firearms Database, Combative Sports, and Prorate and Fuel Tax Services.

If you enjoy leading programs, and are skilled in change management principles, please read on!

Duties

As a contributing member to the division’s leadership team, you will manage the regulatory activities to ensure licensees meet minimum requirements. Relying heavily on your leadership abilities, you will provide leadership and direction to program staff and supervisors, while partnering with professions to reduce risk to consumers and remove barriers to licensure. With DOL’s values in mind you will develop and implement strategic and tactical planning and process improvements. The work you do will include regulatory oversight, policy development and implementation.

Some of what you will do:

Develop and implement strategic and tactical planning and process improvements.
Ensure section staff are provided with needed tools and resources to include coaching and developing staff skills, knowledge, and abilities, and establishes staff performance standards and expectations.
Manage operational functions for each program within the section.
Determine resource needs, including staff levels necessary for program success.

If you are ready to join us in our goal of reducing risk to consumers and remove barriers to licensure and ensure we are able to fulfill our purpose of, “Helping every Washington resident live, work, drive, and thrive.” we invite you to apply!

Qualifications

What you will bring to the position:

Demonstrated managerial experience in leading programs or organizational units.
Demonstrated experience and ability:
- in the application of leadership skills and change management principles.
- to advance diversity, equity, and inclusion efforts.
- to develop and implement holistic, creative, and strategic ideas and initiatives.
- to lead, develop, and support a large customer/public service organization.
Demonstrated ability to maintain effective communications with all levels within the organization including the ability to deliver complex oral and written presentations.
Demonstrated experience in the development, interpretation and application of policies or procedures
The ability to understand and follow agency values of respect, trust, diversity, equity and inclusion through behaviors and decisions.

Experience can be gained concurrently.

What may help set you apart:

Bachelor’s degree in business administration, public administration, or another related field.
Experience working in state licensing and regulation.
Experience working with state government budget and policy.
Experience working with state legislative and rulemaking processes.
Experience in process improvement, quality assurance and project management.
Experience interpreting and applying government laws, rules, and policies.

Additional Requirements of Employment:

Prior to a new hire, a pre-employment check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations.

For information about this position, available accommodations, or the interview process, contact Dawn Loduha.

Supplemental Information

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!

How to Apply:

Select the Apply button at the top of this job announcement.

Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

A paycheck is just part of a total compensation package. We offer some of the nation’s best benefits.

We value diverse perspectives and life experiences.
We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

Veteran/Military Spouse Preference Notice

To take advantage of veteran/military spouse preference, email the Talent Acquisition Team. Please include the title of this position in the subject line.

The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex, (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.

Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email theTalent Acquisition Team. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.

We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit www.uscis.gov.

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