Job Summary:

We are looking for an experienced Branch Manager to manage the day-to-day operations of our Hair & Skin Clinic. The ideal candidate will oversee clinic operations, sales performance, staff management, patient experience, and revenue growth while ensuring high standards of service and compliance.

This role is ideal for candidates from healthcare, cosmetology, dermatology, wellness, aesthetic, or clinic management backgrounds.

Key Responsibilities:
Manage overall branch operations including front office, doctors, therapists, and technicians
Drive sales, conversions, and monthly targets for hair, skin, and aesthetic treatments
Ensure excellent patient consultation experience and follow-ups
Monitor appointments, walk-ins, and lead conversions
Handle staff hiring, training, scheduling, and performance reviews
Maintain clinic hygiene, protocols, and SOP compliance
Oversee billing, cash handling, MIS reports, and daily collections
Coordinate with head office on targets, offers, and marketing campaigns
Resolve customer complaints and escalations professionally
Ensure inventory management of medicines, consumables, and equipment

Required Skills & Qualifications:

Bachelor’s degree in Management, Healthcare, or any related field
2–5 years of experience as Branch Manager / Clinic Manager / Operations Manager
Experience in Hair Clinic, Skin Clinic, Aesthetic Clinic, Wellness or Hospital setup preferred
Strong knowledge of sales, operations, and customer relationship management
Good communication skills in English & local language
Ability to manage targets, team performance, and patient satisfaction

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

Flexible schedule

Application Question(s):

Should have experience in Hair & Skin

Work Location: In person

Assistant Branch Manager

Branch Manager - Aesthetic Clinic