Assistant Cabin Cleaning Manager

Assistant Cabin Cleaning Manager

Work Hours

The work hours for this position are Mon-Fri, 7:00 am - 4:00 pm

Key Purpose

The Assistant Cabin Cleaning Manager supports the Cabin Cleaning Manager in overseeing daily aircraft cabin cleaning operations to ensure aircraft are cleaned safely, efficiently, and in compliance with airline, FAA, TSA, and airport authority standards. This role assists with supervising frontline staff, coordinating schedules, maintaining operational readiness, and ensuring a high level of service quality in a fast-paced, safety-sensitive aviation environment.

Key Accountabilities

• Assist the Cabin Cleaning Manager with day-to-day aircraft cabin cleaning operations
• Supervise cabin cleaning teams to ensure timely aircraft turns and on-time departures
• Provide on-the-floor leadership during shifts, including coaching and direction of staff
• Assist with employee scheduling, shift assignments, and coverage adjustments
• Support onboarding, training, and coaching of new cabin cleaning employees
• Monitor attendance, performance, and productivity; escalate issues as needed
• Reinforce company policies, work rules, and safety expectations
• Serve as a liaison between cabin cleaning staff, management, airline representatives, and airport stakeholders
• Communicate operational updates, delays, or staffing issues to leadership in real time
• Assist with daily briefings, shift handovers, and operational reporting
• Step in as acting manager in the absence of the Cabin Cleaning Manager

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Always remember safety first
• Build respectful relationships with all teammates and guests
• Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
• Coordinate activities with other internal departments
• Participate in management team meetings

Ideal Candidate Experience

• Minimum of 1–3 years of supervisory or lead experience, preferably in aviation, cleaning services, or operations
• Ability to work in a fast-paced, time-critical environment
• Strong communication and team leadership skills
• Basic proficiency with computers and operational reporting systems
• Commitment to delivering exceptional client service and operational excellence

Physical Demands & Work Environment

• Frequent exposure to moving mechanical parts
• Exposure to high, precarious places
• Exposure to fumes or airborne particles; toxic or caustic chemicals
• Outside weather conditions
• Risk of electrical shock and vibration.
• Occasional exposure to wet and/or humid conditions.
• The noise level in the work environment is frequently loud.

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $62000.000 per year - $68000.00 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.