Assistant Claims Clerk

General Definition:

• Responsible for helping the Claims Clerk on operations in regards to the claiming process.

Essential Job Functions:

• Answers phones
• Takes entries in booth
• Registers foal papers & silks
• Inputs foal papers & silks in computer
• Assists with the draw
• Maintains & updates list of jockeys, jockey agents, phone number & weight for the condition book
• Cross checks race PP’s with Racing Form and Equibase for any inaccuracies
• Checks “workout rule” on every horse entered and notifies trainers of any problems.
• Informs Racing Secretary of horses who need workouts; maintains updated list.
• Assists the Claims Clerk during racing hours
• Other duties as assigned.

Education:

• High school diploma or general education degree (GED); and 1 years related experience and/or training; or combination.

Knowledge, Skills and Abilities:

• Must be knowledgeable of the Rules of Racing.
• Responsible for fostering a fun environment.
• Responsible for being gracious to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures that behavior and appearance are in compliance with established standards.
• Maintains a professional work environment with management and staff
• Able to work at a fast pace in often crowded/noisy environment
• Excellent customer service/communication skills
• Must meet professional appearance standards as prescribed by company policy.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in English may also be required.

Training:

• 1 year work related experience and/or training; or combination.

Licenses/Certifications/Other:

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions
• Texas Racing Commission License (TXRC)

Physical Requirements:

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strength:
  • Medium to Heavy workload
  • Stand, sit and walk consistently
  • Will be required to lift up to or over 20lbs or exert occasionally over 100lbs
• Movement:
  • Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
  • Will use office equipment
  • Driving motor vehicles as needed
• Auditory:
  • Frequently speak and articulate
  • Noise levels will be varied from moderate to heavy machinery
• Environmental:
  • Exposure to weather and extreme elements
  • Minimal exposure in close proximity to horses