Assistant Clinical Support Analyst (OPS)

This position is within FSU’s Department of Information Technology Services

University’s Health Services (UHS) at Florida State University (FSU) envisions a healthy community where every student thrives. UHS’s mission is to promote and improve the overall health and well-being of FSU students. UHS is housed in the Mary B. Coburn Health and Wellness Center, a 170,000 square-foot multipurpose facility built in 2012. The Health and Wellness Center includes classrooms, a nursing triage clinic, a priority clinic, a fitness center, and a healing garden for personal reflection.

Provides technical direct customer service support for our Electronic Health Records (EHR) system to include hardware, software, and other services relating to the EHR system.

Assists with developing training materials (documentation) and presentations for the EHR system. Assist with providing initial and ongoing training of the EHR system for users.

Works with UHS IT, clinical staff and ancillary departments in the development and design of new and / or enhanced/updated EHR systems.

Assists with online patient engagement activities relating to the EHR system to include patient portal, online scheduling, check-in, kiosk, documents, questionnaires, and survey.

High school diploma or equivalency

This position requires per-employment TB testing and successful completion of post hire OSHA training.

Who is an ideal candidate for this position?

Self-starter, ability to follow instructions; ability to work in a structured work environment. Exceptional customer service and time management skills.

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

This is an OPS/temporary job.

Based on the duties, this position may require completion of a criminal history background check.

Part-Time, 20 hours a week between 8am-5pm Monday-Friday.

FSU is an Equal Employment Opportunity Employer.