Assistant Director - Conductor Qualification

JOB SUMMARY

Ensure Metro-North Conductors are compliant with Federal regulation, perform to established level of proficiency and are tested (written/performance) regularly to validate understanding of safety critical roles. Develop, initiate, and revise policies and procedures connected with establishing conductor performance standards, monitoring conductor performance, providing feedback on performance and initiating corrective actions up to and including disciplinary action. Serve as the Metro-North liaison with the Federal Railroad Administration (FRA) for audits, recording and maintaining data required for mandatory FRA audits. data collection and reporting.

DUTIES AND RESPONSIBILITIES

• Apply regulation requirements in all policies, procedures and training programs in cooperation with Training Department and the People Department, establish, maintain and document new hire Conductor proficiency standards.
• Evaluate new hire conductor candidates to ensure proficiency standards are met prior to marking up and continue to be met through the probation period, and first full year in the position.
• Conduct investigations of de-certifiable events and make recommendations regarding Conductor proficiency and disposition.
• Maintain and report on certification documentation, including individual observation reports, electronically stored testing data confidential, failures and corrective action.
• Select, develop, and motivate staff and provide career development for team members. Provide effective coaching and counseling. Manage team and individual performance. Create a professional environment that respects individual differences and enables staff to develop and contribute to their full potential.
• Promote safety-focused goals through communication and responsiveness.
• Others duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of Operating Rules, Physical Characteristics, Metro-North Train Service Manual, Federal Rules regarding the operation of trains and equipment and Collective Bargaining Agreements covering Train & Engine employees.
• In depth knowledge of CFR 242 Qualification and Certification of Conductor requirements.
• Knowledgeable of equipment and on-train safety and control systems.
• Strong leadership skills with the ability to direct and organize the activities of others.
• Strong writing, verbal and presentation communication skills.
• Strong planning, time management and organizational skills.
• Must possess quantitative and analytical skills to effectively determine and resolve service delivery problems.
• Must be available 24 hours/7 days a week as required.
• Knowledge of Microsoft Office Suite or comparable PC applications.
• Knowledge of (or must gain within 6 months of hire) Crew Management System (CMS), Terminal Management Incident System (TMIS), Incident Management System (IMS) and Asset Management System (AMS).

• Two line qualified on the Metro-North Railroad Territory.
• Strong background in yard and Flag as well as passenger work

REQUIRED EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Transportation, Business Management, or related field. Demonstrated equivalent experience, education and/or technical credentials to include an additional four (4) years of related experience may be considered in lieu of a degree.
• Minimum seven (7) years in transportation operation environment.
• Minimum five (5) years’ experience managing a professional staff and/or projects in a transportation operations environment.
• At time of hire must be a certified conductor per CFR 242. Must maintain certification throughout tenure in this role.

BENEFITS

• Commuter Assistance – based on operating MTA agency (complimentary transportation pass within the MTA’s jurisdiction and tax-advantaged accounts)
• Low Premium – High Quality Health Insurance Plans (lifetime coverage for eligible retirees and their dependents)
• Pension Plans and Retirement Savings Accounts for eligible employees
• Generous Paid Time Off and Holidays provided.
• Tuition Reimbursement for eligible employees
• Employee Assistance Programs
• MTA Exclusive Employee Discount Programs
• Work Life Services team
• Employee Resource Groups
• Managerial Benefits

OTHER INFORMATION

• Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
• Actual salary offers may vary based on individual work experience. The annual salary range is subject to change and may be modified at the company’s discretion.
• Employees driving company vehicles will be subject to License Monitoring and must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.
• Current employee applicants should be in their current position 12 months prior to starting a new role and must possess a satisfactory work history, including attendance and discipline record.

EQUAL EMPLOYMENT OPPORTUNITY/ADA DISCLAIMER

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers and encourage qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

If you seek a reasonable accommodation for a medical condition or disability, or for a religious practice or observance, to participate in the job application or interview process, please notify your MTA representative once you have been contacted regarding the role.