Assistant Director, EL1, Scams Prevention & Digital Markets Division (EA2025/223)

• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Want to be involved with The Scams Prevention and Digital Markets Division that brings together the work of the Digital Markets Branch in advocating for and shaping digital platforms regulatory reform, with the National Anti-Scam Centre in disruption, prevention, and education on scam activity in the Australian community?

Then this is the place for you! At the ACCC, we're proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It's why we're driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It's why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that's true to who you are - and that's the you we want working alongside us.

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full time, part time or job share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

What you will do as the Assistant Director Scams Prevention & Digital Markets

The Assistant Director plays a critical leadership role in supporting the Division's strategic objectives through the design, development and implementation of complex policy and legislative initiatives. The role requires a combination of high level policy acumen, legal expertise, and the ability to manage multiple competing priorities in a fast paced environment. This is a challenging and rewarding role that offers the opportunity to shape national policy and consumer outcomes while contributing to a positive and collaborative team culture.

Assistant Directors work under limited direction of Directors and are responsible for a range of work which may include:

• Leading and managing complex policy and legislative projects in the scams and digital markets arena, ensuring alignment with government priorities and objectives.
• Drafting and reviewing complex written material, including policy papers, legislative documents, ministerial and executive briefs, public reports, correspondence and other high level communications.
• Providing high quality advice and recommendations, including identifying and analysing legislative, regulatory and policy issues, to ACCC Commissioners, Senior Managers and external stakeholders.
• Managing consultation with key stakeholders, which may include government and industry representatives as well as consumer groups, academics and other government agencies.
• Building and maintaining trusted relationships with partners in government, regulators, law enforcement, financial institutions, digital platforms and consumer organisations, and broker agreements that improve cooperation in scam prevention and disruption.
• Managing sensitive or complex stakeholder relationships with discretion, sound judgement and professionalism, including representing the Division and agency in inter departmental and external working groups, consultations and forums.
• Designing and implementing processes for intelligence and data sharing across government, banks, telco, digital platforms and other organisations in the scam ecosystem.
• Leading innovative approaches to improve data quality, interoperability and automation across reporting and detection systems.
• Contributing to strategic planning and risk management, supporting the Director and senior leadership in achieving organisational priorities.
• Supervising and developing staff including providing effective leadership and development to a team of skilled professionals, contributing to the leadership of the Branch and Division.
• Working closely with other parts of the ACCC and leading productive working relationships with the ACCC's internal lawyers & economists.
• Liaising with other Australian Government agencies and overseas competition and consumer agencies about the ACCC's scams and digital markets work.

We are recruiting several positions within the Scams Prevention and Digital Markets Division, as well as multiple positions becoming available now and for future ongoing and temporary opportunities that may arise in 2026, both in the Digital Markets Branch (focusing on the Scams Prevention Framework) and the National Anti-Scam Centre.

About you

In order to succeed in the role, you will have:

• Demonstrated experience leading a team or similar role in a fast paced and large complex people centred organisation.
• Professional experience within a policy context that required undertaking analysis of proposed policy positions and advocating preferred courses of action through written and oral submissions to a policy maker.
• Professional experience within a legal context that required undertaking legal analysis or drafting.
• Previous employment within a government entity in a position that required conducting research, drafting or contributing to the interpretation or application of Australian legislation.
• Proven track record with delivering measurable outcomes, ensuring projects meet objectives, timeframes and navigate uncertainty while also implementing mechanisms for real time intelligence and data exchange across sectors.
• Highly developed project management skills including the ability to concurrently manage multiple work streams and time sensitive operations, while managing competing priorities and adhering to strict deadlines.
• Excellent written and oral communication skills including the ability to distil complex information and adapt communication to diverse audiences, ensuring technical information and intelligence insights are accessible and actionable.
• Experience within a regulatory context as an investigator/analyst or compliance officer.
• A well developed understanding of scams, financial crime, fraud or cybercrime intelligence, digital ecosystems, data analytics or consumer protection.
• Highly developed understanding, or ability to quickly acquire an advanced understanding, of the Competition and Consumer Act 2010 (Cth), Part IVF in particular, and other relevant legislation, as well as a strong understanding of the roles and functions of the ACCC.
• Tertiary qualifications (or equivalent experience) in a relevant field such as intelligence, criminology, cyber security, information systems, economics, law, data analysis, public policy, project program management.
• Experience with and extensive knowledge about the Scams Prevention Framework will be highly regarded.

To find out more about us and the role, please read the Candidate Kit.

How to apply

You will be asked to respond to the statement of claims of no more than 800 words and submit your resume with key outcomes or what you are most proud of in each role you have held (2 pages maximum).

Applications Close: 11:00pm (AEDT), Sunday 9 November 2025